Bilingual (Spanish) Pharmacy Technician

NC MedAssist•Charlotte, NC

1d•Hybrid

About The Position

The Pharmacy Technician supports pharmacy workflow at NC MedAssist, including prescription data entry, counting and filling prescriptions, packaging and preparing postage for completed prescriptions, and inventory functions. The role assists patients in person and by telephone with non-clinical questions and supports pharmacists in accurate, efficient prescription dispensing. The technician works under the direct supervision of a registered pharmacist when filling prescriptions and reports directly to the Assistant Operations Manager. The position requires fluency in English and Spanish and adherence to North Carolina Board of Pharmacy rules and regulations. Compensation is hourly and based on the candidate’s qualifications, experience, and skills. Comprehensive benefits are available to eligible employees. NC MedAssist is an Equal Opportunity Employer and prohibits discrimination against applicants and employees.

Requirements

High school diploma or GED.
Registered in good standing with the North Carolina Board of Pharmacy, or willing to become registered.
At least 1 year of previous pharmacy experience.
Excellent verbal communication skills.
Fluent in English and Spanish, with the ability to speak, read, and write in both languages.
Excellent interpersonal communication skills and the ability to provide customer service.
Ability to work independently and recognize when consultation is necessary.
Ability to perform duties accurately and efficiently.
Willingness to participate as part of a team to foster relationships that support optimal patient care.
Adherence to all rules and regulations of the North Carolina Board of Pharmacy.
Availability to work flexible hours, including some weekends and evenings.
Comfort working in a changing environment and standing for extended periods.
Ability to push, pull, and lift 15–20 pounds.

Nice To Haves

National technician certification (CPhT) is preferred but not required.

Responsibilities

Reconcile the daily McKesson order against its invoice and provide the invoice to the Office Manager.
Print PAP reports or identify PAP medications as needed for ordering by the PAP coordinator.
Assist patients at the service window and by telephone, using a positive, customer-focused demeanor to determine their needs.
Screen incoming prescriptions and refill requests to ensure active certification and that appropriate patient information is recorded and legible.
Under the direct supervision of a registered pharmacist, enter prescription information accurately and promptly, obtain the appropriate drug product, count the correct dosage units, and label the product properly.
Have the pharmacist review and dispense completed prescriptions.
For in-person encounters, offer counseling to patients picking up medications.
Package prescriptions and prepare postage as needed for mailing.
Assist with pharmaceutical and supply inventory management.
Alert pharmacy staff to drug shortages and other potential problems, such as expired medications or backordered products.
Maintain working knowledge of the pharmacy software system, including patient registration, filling new and refill prescriptions, and using barcode accuracy scanning.
Maintain working knowledge of the NC MedAssist formulary and eligibility requirements.
Follow the chain of command when the Assistant Operations Manager or Director of Pharmacy is unavailable.