Pharmacy Technician - Omnicell Hybrid On-Site & Field Tech

CVS Health•Perrysburg, OH

22d•Hybrid

About The Position

Omnicare is a leading provider of pharmacy services to long-term care facilities, including skilled nursing facilities and assisted living communities. Following Omnicare’s sale by CVS Health, this position will be employed by Omnicare as an independent, standalone organization. The Pharmacy Technician supports automated dispensing units (ADUs) installed at customer facilities by replenishing, auditing, and troubleshooting cabinets and maintaining their software and user databases. The role also serves as a customer-service liaison between facilities and the pharmacy, helps support client relationships, and travels between facilities in company-owned vehicles. The technician also performs pharmacy workflow tasks, including preparing and processing medications, supporting controlled-medication compliance, filling prescriptions, and assisting with packaging, staging, receiving, inventory, and delivery documentation. The role requires adherence to patient confidentiality, professional and ethical standards, and applicable federal, state, and local laws and regulations.

Requirements

Verifiable high school diploma or GED.
Pharmacy technician certification, licensure, or registration, as required by state law.
Current, valid driver’s license in the state at the level required for the vehicle’s operation.
Ability to drive for long periods of time.
Ability to concentrate on tasks without being distracted.
Verbal and written communication skills for interacting with customers and colleagues.
Active listening skills, including understanding others, asking appropriate questions, and not interrupting inappropriately.
Ability to use math to solve problems, such as calculating prescription days’ supply.
Ability to recognize when something is wrong or likely to go wrong and select an appropriate course of action in complex situations.
Customer-service orientation and geographical knowledge of the service area.

Nice To Haves

One to three years of relevant work experience.
Prior experience in the long-term care industry.
Previous experience in a pharmacy, retail, medical, or customer-service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.

Responsibilities

Maintain ADU operation, appearance, cleanliness, and quick-reference materials at customer facilities.
Restock and destock ADUs; perform monthly medication audits to verify quantities, expiration dates, and product condition.
Maintain ADU software and user databases, review reports for discrepancies and dispensing data, and troubleshoot issues with facilities and the pharmacy.
Train facility staff on ADU operation as needed and support new ADU installations, including facility readiness, initial inventory, and user setup.
Monitor ADU inventory and product levels, log deliveries and related documents, and alert management to maintenance issues.
Complete ADU policies, training, and standard operating procedures annually, and comply with driver-safety policies.
Drive company-owned vehicles on designated routes and maintain their safe operation; use mobile applications and GPS for navigation.
Coordinate pharmacy workflow with the function supervisor and prepare and process medications, including non-sterile and/or sterile products as assigned.
Fill narcotic prescriptions, including controlled STAT prescriptions, and perform compliance tasks related to DEA and controlled-medication dispensing.
Rotate among pharmacy workstations, including Packaging, Staging, Returns, Receiving, Cycle Fill, and Machine Packaging, to fill prescriptions safely and accurately.
Receive product deliveries, pull and stage products, rotate stock, coordinate with drivers, perform physical inventories, and complete light warehouse duties.
Sort prescription baskets by facility, unit, location, and delivery time; scan medications and manifests, prepare delivery paperwork, retrieve medication totes, and check bins for missed medications before departure.
Maintain a safe and clean work environment and assist the pharmacy floor during downtime.
Communicate professionally with facility staff and leadership, relay messages, gather feedback and requests, and log information for follow-up and resolution.
Assist in tracking in-facility equipment, including medication carts, fax machines, and scanners.
Protect patient confidentiality and comply with HIPAA and applicable federal, state, and local laws and regulations.