Pharmacy Technician - New Orleans

ChenMed•Metairie, LA

9d•$17 - $24•Onsite

About The Position

The Pharmacy Technician Retail assists with the practice of pharmacy in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, and assists and coaches pharmacy technicians in pharmacy system operations while ensuring compliance with company policies and procedures. The Pharmacy Technician models and delivers high-quality healthcare while working directly with patients and their families, doctors, and other medical personnel. The Pharmacist supervises the position and reviews work for attainment of objectives and conformity with departmental policies and procedures. The role also supports pharmacy operations by maintaining inventory, processing third-party reimbursement claims, handling sales transactions, assisting patients and healthcare providers, and maintaining a safe and clean pharmacy. The technician must follow applicable regulations, report prescription errors promptly, maintain required registration and certification, and complete training and continuing education as requested. Nationwide travel may be required for training and support.

Requirements

High school education or equivalent; experience may substitute for education on a year-for-year basis above the minimum required.
Board of Pharmacy technician registration and current state licensure and certification.
At least one year of pharmacy and customer service experience.
Pharmacy or medical data-entry experience.
Knowledge of pharmacy law and medical terminology.
Strong interpersonal skills and well-developed verbal and written communication skills.
Good math and analytical skills.
Basic proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
Ability to work independently, meet deadlines, and be flexible.
Excellent organizational skills and attention to detail.
Ability to travel nationwide for training and support as needed.

Nice To Haves

Knowledge of ChenMed and/or JenCare Neighborhood Medical Center products, services, standards, policies, and procedures.

Responsibilities

Review and comply with the Pharmacy Technician Code of Conduct.
Assist healthcare providers and patients in person or by phone, answer questions and requests, and refer matters requiring a Pharmacist’s attention.
Maintain pharmacy inventory by checking stock levels, anticipating medication and supply needs, placing and expediting orders, verifying receipts, and removing outdated drugs.
Maintain knowledge of asset protection techniques and create claims for order errors and damaged goods.
Maintain a safe and clean pharmacy in compliance with procedures, rules, and regulations.
Use pharmacy systems to enter patient and drug information, ensure data is entered correctly, fill prescriptions, retrieve and count medications, and check for possible interactions.
Report prescription errors immediately to the Pharmacist and follow company error-reporting and quality-improvement procedures.
Follow applicable government regulations, including HIPAA, Medicare, and co-pay requirements.
Engage patients by offering assistance, resolving issues, and answering questions to support a positive patient experience.
Register related sales on the assigned cash register and collect and handle cash as required.
Direct and assist team members as needed to maintain workflow and meet deadlines assigned by the Pharmacy Manager or Pharmacist on duty.
Process third-party reimbursement claims efficiently and correctly.
Earn and maintain certification and licensure required by state regulations; attend training and complete requested continuing education.
Maintain knowledge and skills in healthcare and pharmacy.
Perform other duties as assigned or modified at the manager’s discretion.