Pharmacy Technician (Onsite Specialty)

Centene Corporation•Houston, TX

6d•$19 - $33•Onsite

About The Position

Work with pharmacists to assist prescription orders accurately and in a timely manner. This Pharmacy Technician II role is part of an onsite Specialty Pharmacy Outreach team, with a focus on customer service, phone outreach, and data entry. The position is located at 1311 W. Sam Houston Pkwy N., Houston, TX 77043, and follows a regular schedule of 9:30 AM to 6:00 PM CST. Most of the workday involves customer service through inbound and outbound phone interactions, accurate data entry, and documentation. The technician works under the direct supervision of a pharmacist and interacts with various departments to support timely prescription fulfillment. Candidates should be comfortable handling a high volume of calls, maintain a positive and professional demeanor, demonstrate strong attention to detail, keep required training current, and have solid computer skills, including typing at least 40 words per minute. Centene describes its work as supporting individuals, families, and communities by making healthcare more accessible and effective. Compensation is $19.43–$32.98 per hour. Actual pay may vary based on skills, experience, education, and other job-related factors, including full-time or part-time status. Total compensation may include additional incentives, and benefits may depend on program eligibility.

Requirements

High school diploma or equivalent.
At least 2 years of pharmacy technician or medical office experience, such as billing, coding, office assistance, or prior authorization/certification.
Texas State Board of Pharmacy (TSBP) pharmacy technician license(s) applicable to the employee's and assigned pharmacy's location.
Familiarity with drugs commonly used to treat chronic or debilitating illnesses.
Ability to type at least 40 words per minute.
Strong attention to detail, solid computer skills, and a positive, professional demeanor.
Comfort managing a high volume of phone work.

Nice To Haves

Previous Specialty Pharmacy experience, particularly in Infusion and/or Oncology.

Responsibilities

Assist pharmacists with prescription orders accurately and in a timely manner.
Provide customer service through inbound and outbound phone interactions.
Contact medical offices to obtain prescription clarifications.
Communicate with patients about prescription status updates.
Support pharmacist callback queues by assisting with refill and prescription requests.
Complete pre-QA activities, data entry, and documentation.
Respond to email escalations.
Interact with various departments to help fill prescriptions accurately and on time.
Maintain and update reports.
Comply with safety, quality assurance, accreditation, legal, state, and federal regulatory requirements.
Comply with all policies and standards.
Perform other duties as assigned.
Stay current with required trainings.