Pharmacy Technician Team Leader

Trinity Health•Ann Arbor, MI

1d•Onsite

About The Position

The Pharmacy Tech Specialist – Team Lead performs pharmacy support functions requiring advanced training and responsibility, with a focus on team leadership and advanced technical skills. The role requires independent judgment, creative problem-solving, and consistent adherence to quality assurance standards. Compounding or drug-selection errors, if undetected, could result in serious patient injury. The position is in the inpatient pharmacy at Trinity Health Ann Arbor, which serves inpatients, the emergency department, operating rooms, and procedural areas. The pharmacy operates 24 hours a day, seven days a week. Its clean room operations are accredited by The Joint Commission for adherence to USP 797 and 800. Trinity Health Ann Arbor also leads the national Trinity Health Pharmacy Education and Advancement of Technicians (THE-PEAT) training program. The team lead functionally supervises technicians’ daily activities as needed, helps coordinate assignments and schedules, supports training and competency testing, performs advanced pharmacy technician work, and works with Health System personnel to resolve medication distribution issues. This is a full-time, day-shift position.

Requirements

Minimum of six months of specialized training beyond high school.
At least one year of pharmacy technician experience, or demonstrated competence in all Pharmacy Technician II job functions, including IV room competency.
Licensure as a Pharmacy Technician in the State of Michigan.
Ability to perform basic mathematical calculations accurately.
Basic typing, word processing, and computer skills for order entry, report generation, data retrieval, and diagnosing minor printer problems.
Ability to stand for four to eight hours per day or walk long distances without difficulty.
Interpersonal skills to train technicians and interact with physicians, nurses, and other Health Center personnel to resolve routine distribution issues.
Written communication skills to develop and implement departmental distribution procedures.
Creative problem-solving skills.
Good judgment and ability to work independently.
Analytical skills to resolve controlled substance discrepancies and routine distribution problems.
Ability to maintain quality assurance standards and a high level of work accuracy.

Responsibilities

Perform all job functions of a Pharmacy Technician II as needed.
Functionally supervise the daily activities of approximately 30 technicians as needed.
Monitor daily work schedules, assign duties, and revise assignments to address changing work volumes; consult with the Technician Coordinator when necessary.
Ensure proven competency before providing services related to compounding.
Document technician performance on an ongoing basis and provide input for technician performance evaluations.
Assist pharmacy team members as needed, including technicians, purchasing staff, and pharmacists.
Provide initial aseptic technique intravenous training for new technicians, students, and interns, including video, practical training, lectures, calculations, and readings.
Maintain an ongoing intravenous technique testing protocol by documenting technicians’ successful completion of IV testing kits on a regular basis.
Prepare cytotoxic agents and NICU pharmaceutical products in accordance with departmental, licensing, and regulatory agency guidelines.
Determine, assess, and adjust technician procedures for efficiently and accurately stocking automated medstations.
Participate in weekly team leader meetings.
Complete additional tasks assigned by the Technician Coordinator and/or Technician Supervisor.
Problem-solve with Health System personnel to resolve medication distribution issues.