Pharmacy Technician Supervisor

Emory•Atlanta, GA

1d•Onsite

About The Position

The Pharmacy Technician Supervisor works under the direct supervision of a Pharmacist Leader and serves as a key member of the local pharmacy leadership team. The role provides visible, value-driven leadership focused on best practices, patient safety, high-value care, and optimal patient outcomes across Emory Healthcare. The position is in person and includes an evening shift from 2:00 p.m. to 10:30 p.m. Eight to ten hours per week are dedicated to administrative duties, and travel may be required less than 10% of the time. The Supervisor oversees daily pharmacy technician operations, including staff onboarding, orientation, training, cross-training, scheduling, staffing coverage, records, and performance management. The Supervisor also performs pharmacy technician duties under a registered pharmacist’s direct supervision, helping procure, receive, prepare, distribute, and dispose of medications and supplies. The role includes inventory management, collaboration on workflow and patient-care improvements, equipment calibration, and compliance with applicable departmental, USP, DEA, FDA, OSHA, and EPA requirements.

Requirements

High school diploma or equivalent.
At least five years of experience, or three years of related pharmacy experience as a Certified Pharmacy Technician (CPhT).
Registration as a Pharmacy Technician with the Georgia Board of Pharmacy.
Current CPhT certification through PTCB or NHA; certification and registration must be maintained throughout employment.
Proactive approach to developing solutions that improve processes, employee satisfaction, and communication across diverse teams.

Nice To Haves

Associate or bachelor’s degree.
Successful completion of an ASHP-accredited technician training program.
Supervisory experience.

Responsibilities

Oversee daily operations of pharmacy technician staff, including new-hire orientation, onboarding, training, and cross-training across pharmacy areas.
Create monthly schedules, manage staffing needs, and secure shift coverage.
Maintain current technician training and vaccination records to support regulatory compliance.
Monitor time and attendance, maintain accurate records, and submit payroll on time in accordance with Emory Healthcare policies.
Support annual goal setting, conduct mid-year and annual performance evaluations, take disciplinary action as needed, and maintain documentation for direct reports.
Dedicate eight to ten hours per week to administrative duties.
Perform technician duties under the direct supervision of a registered pharmacist, including procuring, receiving, preparing, distributing, and disposing of medications and pharmaceutical supplies.
Maintain an established inventory of drugs and commonly used supplies; reorder and stock items upon delivery.
Manage and prioritize tasks to support timely and safe patient care.
Collaborate with technicians and pharmacists to gather feedback and improve workflows and patient care.
Provide organizational and technical support to less experienced technicians and assist with training new personnel.
Maintain competency and follow departmental, USP, DEA, and FDA guidelines when repackaging and compounding pharmaceutical products.
Calibrate IV pumps and other equipment as needed.
Follow departmental, OSHA, USP, and EPA guidelines to safely and accurately handle, prepare, distribute, and dispose of hazardous products.
Correct discrepancies identified by the performance improvement process.
Monitor pharmaceutical preparation and compliance with departmental protocols and pharmacy-operation guidelines.
Perform other duties as assigned.