Pharmacy Technician Supervisor

VCA Animal Hospitals•Los Angeles, CA

14h•Onsite

About The Position

The Pharmacy Technician Supervisor is a member of the hospital leadership team responsible for overseeing pharmacy operations, regulatory compliance, inventory management, controlled substance accountability, team development, scheduling, training, and performance management. The role partners with hospital leadership and clinical teams to support patient care, client service, operational excellence, and associate development in a fast-paced specialty and emergency veterinary hospital. VCA West Los Angeles Animal Hospital is an AAHA-accredited, 24-hour emergency, specialty, and general practice hospital in Los Angeles. Its 42,000-square-foot facility provides specialty services and serves as a teaching hospital with internship and residency programs. The Pharmacy Technician Supervisor leads the pharmacy team and supports department coverage. Scheduling is full-time, four 10-hour shifts per week, including one weekend day. Flexibility may be needed for days, evenings, overnights, weekends, holidays, and adjusted schedules according to operational needs. Compensation is $32.00–$39.00 per hour. Starting pay is determined by experience, skills, education, certifications, training, and internal equity.

Requirements

At least 3 years of pharmacy technician experience.
Previous leadership, supervisory, lead, or mentoring experience.
Strong working knowledge of pharmacy operations, inventory management, medication handling, and controlled substance regulations.
Excellent communication, organization, and problem-solving skills.
Ability to prioritize multiple responsibilities effectively in a fast-paced environment.
Schedule flexibility to support hospital operations, potentially including days, evenings, overnights, weekends, holidays, and adjusted schedules.
Strong attention to detail, ability to multitask, and understanding of high-quality customer service and patient care.

Nice To Haves

Current California Pharmacy Technician registration in good standing.
Veterinary pharmacy experience.
Specialty and emergency hospital experience.
Experience developing training programs, workflows, or department procedures.
Demonstrated success leading operational or process-improvement initiatives.

Responsibilities

Lead, coach, mentor, train, and develop pharmacy associates; provide performance feedback and support ongoing professional development.
Participate in hiring, onboarding, working interviews, and promotional recommendations.
Support performance management and corrective action while promoting accountability and teamwork.
Create and manage staffing schedules to provide appropriate coverage and operational efficiency.
Promote collaboration, continuous learning, and operational excellence.
Direct daily pharmacy workflow and prioritize work according to patient-care demands and operational needs.
Ensure compliance with hospital policies, standard operating procedures, and applicable state and federal regulations.
Oversee controlled substance logs, audits, reconciliations, and documentation.
Review prescriptions for accuracy, completeness, and adherence to pharmacy protocols.
Maintain a clean, organized, and compliant pharmacy environment.
Manage medication inventory, ordering, stock rotation, and expiration monitoring.
Support quality assurance initiatives and medication safety programs.
Identify operational challenges and implement solutions to improve efficiency, accuracy, and compliance.
Promote exceptional client service and educate clients about medications and prescribed treatment plans.
Address client concerns with professionalism, empathy, and sound judgment.
Collaborate with hospital leadership, veterinarians, and cross-functional teams on strategic initiatives and patient-care goals.