Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Erlanger, KY

2d•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. The apprenticeship is an earn-while-you-learn training program recognized by ASHP and the Department of Labor. It provides foundational and advanced pharmacy knowledge, skills, learning activities, resources, and on-the-job experience to prepare participants to become certified pharmacy technicians and earn a portable PTCB credential. Under the pharmacist’s direct supervision, the role assists with pharmacy practice and other Pharmacy Department duties in accordance with state and federal regulations and company policies. The technician uses pharmacy systems to obtain patient and drug information and process prescriptions, supports pharmacy operations and customer service, and works toward maintaining PTCB certification or applicable state-required certification or registration.

Requirements

Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist under direct supervision in the practice of pharmacy and perform other Pharmacy Department duties in accordance with applicable regulations and company policies.
Use pharmacy systems to obtain patient and drug information and process prescriptions; enter information accurately, retrieve, count and pour medications, verify medicines, and check for possible interactions.
Deliver a positive customer experience by greeting and assisting customers and patients, answering questions, resolving issues, and demonstrating Walgreens customer-service practices.
Develop relationships with valuable customers and maintain respectful relationships with coworkers.
Assist pharmacists with scheduling and maintaining pharmacy workflow.
Immediately report prescription errors to the pharmacist on duty and follow company procedures and the Quality Improvement Program.
Follow the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
Register sales on the assigned cash register, handle cash as required, and help customers locate over-the-counter products.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection techniques and file claims for shipment discrepancies or damaged prescription drugs.
May assist the pharmacist with clinical services, including collecting and labeling blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
Help maintain relationships with the local medical community through provider detailing and outreach to healthcare and community organizations.
Keep the Pharmacy Department stocked, clean, neat, and orderly.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or obtain state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend training requested by the manager, acquire continuing education credits, and maintain pharmacy and healthcare knowledge.