Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Town of Smithtown, NY

16d • $18 - $22

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Under the pharmacist’s direct supervision, the role supports the practice of pharmacy and performs other Pharmacy Department duties in accordance with applicable regulations and company policies. The position uses pharmacy systems to obtain patient and drug information and process prescriptions, and delivers a distinctive customer experience.

Walgreens provides an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience designed to build foundational and advanced pharmacy knowledge and skills, prepare participants for certification through the Pharmacy Technician Certification Board (PTCB), and support development in the pharmacy care industry.

The role also supports pharmacy operations, inventory management, clinical services, customer service, and staff development. Technicians earn and maintain PTCB certification through the designated training program and/or any state-required certification or registration; otherwise, PTCB certification is a condition of promotion to senior technician.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist, under direct supervision, in the practice of pharmacy and perform other Pharmacy Department duties in accordance with state and federal regulations and company policies.
• Use pharmacy systems to obtain patient and drug information and process prescriptions; if PTCB certified, assist with and coach pharmacy technicians in pharmacy systems and cashiers in pharmacy register operation.
• Greet and assist customers and patients, resolve issues, answer questions, model customer-service best practices, and develop relationships with valuable customers.
• Enter patient and drug information accurately, fill prescriptions by retrieving, counting, and pouring medications, verify medication accuracy, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company error procedures and the Quality Improvement Program.
• Follow the company Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales at the assigned cash register, collect and handle cash as required, and assist customers in locating over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection practices and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
• Help maintain relationships with the local medical community through provider detailing and outreach to healthcare groups, retirement homes, nursing homes, and other forums.
• Keep the Pharmacy Department adequately supplied, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training requested by the manager, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy, including current developments.

Benefits

• Walgreens offers an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor, with courses, learning activities, resources, and on-the-job experiences.
• Benefits information is available at jobs.walgreens.com/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed