Pharmacy Technician I - Retail

Fairview Health Services•Bloomington, MN

3d•Onsite

About The Position

The Pharmacy Technician I assists the Site Manager/Pharmacist-In-Charge with pharmacy operations at Fairview Clinics Bloomington in Bloomington, Minnesota. The role responds to and resolves insurance questions, processes prescriptions, helps prepare and dispense medications and supplies, and provides exceptional customer service. It also involves entering new and refill prescriptions, coordinating refill requests with physician offices, handling cash register transactions, receiving prescriptions, checking incoming stock against invoices, and maintaining an orderly pharmacy. Under the direction of a pharmacist, the technician helps prepare drug therapy accurately and promptly in accordance with legal requirements, regulatory agencies, and Fairview policy, and assists with identifying and resolving patient-specific medication-related issues. The position also supports inventory, billing records, pharmacy systems, administrative duties, and staff onboarding and training.

Requirements

Active technician registration with the Minnesota Board of Pharmacy.

Nice To Haves

Graduate of an approved pharmacy technician program.
One year of retail and/or pharmacy experience.

Responsibilities

Receive prescriptions from patients and gather appropriate information according to department policy.
Assist with preparing and dispensing medications and supplies, including counting, pouring, and labeling prescriptions.
Verify insurance and resolve issues, including third-party prescription questions involving prior authorizations, vacation supplies, dose changes, price checks, and drug utilization review.
Process new and refill prescriptions accurately and promptly, including refill authorization requests and complex prescriptions such as compounds and injectables.
Use the pharmacy computer and reporting systems; process manual prescriptions such as EZ-DME, breast pumps, and Worker’s Compensation prescriptions.
Complete special orders to meet customer needs.
Respond professionally and with a customer-focused approach to internal and external customer questions and concerns.
Handle cash register transactions accurately and promptly.
Perform administrative duties assigned by the manager, which may include scheduling, maintaining pharmacy software and automation systems, bookkeeping, onsite staff training, and problem solving.
Under pharmacist direction, help identify and resolve patient-specific medication-related issues in the patient’s best interest.
Assist with onboarding and training staff on areas of expertise, including computer systems, software, insurance plans, customer service, and other processes.
Prepare drug therapy accurately and promptly under pharmacist direction and in accordance with legal requirements, regulatory agencies, and Fairview policy.
Deliver medications, supplies, and equipment to patient care and other clinical areas as appropriate.
Help maintain a clean, orderly, and well-stocked pharmacy.
Ensure each product has a point-of-sale shelf label.
Assist with inventory control, record invoices, maintain inventory in assigned areas, receive and check incoming stock against invoices, and process recalls and returns.
Help maintain pharmacy billing records.