About The Position

The Pharmacy Technician, Diversion Specialist supports Memorial Health System’s controlled substance diversion prevention, detection, and compliance program through monitoring, auditing, discrepancy investigations, and regulatory oversight across applicable locations. The role collaborates with pharmacy, nursing, medical, and other healthcare personnel and maintains accurate controlled substance records, inventories, and required reporting. Travel between facilities and flexibility to work evenings and weekends may be needed. The position requires strict confidentiality and adherence to the MHS Standards of Excellence. The role also performs pharmacy technician duties, including medication preparation, packaging, delivery, and Pyxis management; preparation of sterile products; IV room and environmental maintenance; and medication inventory management. It maintains required competencies and follows applicable pharmacy regulations, policies, and procedures. The technician communicates with healthcare professionals, provides guidance or training to pharmacy staff as appropriate, and completes billing, administrative, compliance, audit, and reporting activities.

Requirements

  • Current registration in the State of Ohio as a Certified Pharmacy Technician.
  • West Virginia Registered Pharmacy Technician registration required, or ability to become registered as a West Virginia technician within 120 days.
  • At least 3 years of Certified Pharmacy Technician experience.
  • Valid driver's license and ability to remain insurable by the hospital's agent.
  • For Ohio locations: certification through the National Healthcareer Association (NHA) or Pharmacy Technician Certification Board (PTCB), or willingness to obtain certification within 60 days of employment.
  • Ability to work evenings and weekends as needed and travel between facilities.
  • Maintain strict confidentiality.

Nice To Haves

  • For West Virginia locations: NHA or PTCB certification preferred.
  • Typing skills, interpersonal skills, and some computer experience preferred.

Responsibilities

  • Maintain compliance with DEA, state Board of Pharmacy, and other applicable controlled substance regulations, including required registrations and licenses.
  • Audit controlled substance purchasing, sales, invoices, receiving records, transfers, signatures, and CII safe records for accuracy and regulatory compliance.
  • Monitor controlled substance sales and activities, including squad/EMS transactions, and complete required regulatory reports, documentation, and follow-up.
  • Use diversion software and other surveillance tools to monitor transactions, inventory, and discrepancies and identify potential diversion or compliance concerns.
  • Investigate controlled substance discrepancies and potential diversion activity, document findings, and coordinate follow-up and corrective actions.
  • Conduct routine pharmacy, nursing unit, medication storage, and controlled substance audits, as well as mock DEA and state Board of Pharmacy inspections.
  • Support development, implementation, and maintenance of the Health System’s controlled substance diversion prevention program.
  • Coordinate and participate in quarterly diversion committee meetings and present audit findings, discrepancies, trends, corrective actions, and compliance concerns.
  • Fill, prepare, package, and deliver medications and physician orders accurately and efficiently.
  • Perform Pyxis restocking, loading, inventory management, expiration checks, and troubleshooting.
  • Prepare chemotherapy, non-chemotherapy, and other sterile products in accordance with applicable regulations, policies, USP 797, and USP 800 requirements.
  • Perform required IV room, hood, and related environmental cleaning and maintenance according to established policies and procedures.
  • Manage department and nursing unit medication inventories by anticipating needs, ordering and receiving medications, maintaining stock levels, and removing outdated products.
  • Maintain required annual competencies, including aseptic technique and hazardous drug handling, and follow pharmacy regulations, policies, and procedures.
  • Communicate with pharmacists, physicians, nurses, pharmacy technicians, and other healthcare professionals; provide guidance and training to pharmacy staff as appropriate.
  • Perform assigned pharmacy billing activities, including debits and credits, and complete required administrative, compliance, audit, and reporting functions.
  • Work assigned shifts, including evenings and weekends as needed, and travel between facilities to support operations, audits, investigations, staffing, and diversion monitoring.
  • Perform other assigned duties and responsibilities as necessary.

Benefits

  • Affordable, comprehensive benefits package for full-time and flex-time employees.
  • Bonus eligibility for qualifying full-time or flex-time employees; eligibility is determined upon offer.
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