About The Position

In an environment of continuous quality improvement, the Pharmacy Technician, Diversion Specialist supports Memorial Health System’s controlled substance diversion prevention, detection, and compliance program through ongoing monitoring, auditing, discrepancy investigation, and regulatory oversight across applicable locations. The role collaborates with pharmacy, nursing, medical, and other healthcare personnel; performs internal and regulatory audits; and maintains accurate controlled substance records, inventories, and required reports. Travel between facilities is required, with flexibility to work evenings and weekends as needed to support investigations, audits, and operational needs. The employee exhibits the MHS Standards of Excellence and maintains strict confidentiality. The position also performs pharmacy technician duties, including preparing, packaging, and delivering medications and physician orders; managing Pyxis and medication inventories; preparing sterile products; and completing IV room and environmental cleaning and maintenance. It supports safe patient care through effective communication, staff guidance and training, required competencies, and compliance with applicable policies and regulations.

Requirements

  • Current registration in the State of Ohio as a Certified Pharmacy Technician.
  • Registration in West Virginia as a Registered Pharmacy Technician, or ability to become registered within 120 days.
  • Three years of Certified Pharmacy Technician experience.
  • Valid driver's license and ability to remain insurable by the hospital's agent.
  • For Ohio locations: NHA or PTCB certification, or willingness to obtain certification within 60 days of employment.
  • Ability to travel between facilities.
  • Flexibility to work evenings and weekends as needed.
  • Strict confidentiality.

Nice To Haves

  • Typing skills, interpersonal skills, and some computer experience preferred.
  • For West Virginia locations: NHA or PTCB certification preferred.

Responsibilities

  • Maintain compliance with DEA, State Board of Pharmacy, and other applicable controlled substance regulations, including maintaining required registrations and licenses.
  • Audit controlled substance purchasing, sales, invoices, receiving records, transfer documentation, signatures, and CII safe records for accuracy and regulatory compliance.
  • Monitor controlled substance sales and activities, including squad/EMS transactions, and complete required regulatory reports, documentation, and follow-up.
  • Monitor controlled substance transactions, inventory, and discrepancies using diversion software and other surveillance tools to identify potential diversion or compliance concerns.
  • Investigate controlled substance discrepancies and potential diversion activity, document findings, and coordinate appropriate follow-up and corrective actions.
  • Conduct routine pharmacy, nursing unit, medication storage, and controlled substance audits, as well as mock DEA and state Board of Pharmacy inspections, using standardized audit tools and regulatory requirements.
  • Support development, implementation, and ongoing maintenance of the Health System’s controlled substance diversion prevention program.
  • Coordinate and participate in quarterly diversion committee meetings and present audit findings, discrepancies, trends, corrective actions, and other compliance concerns.
  • Fill, prepare, package, and deliver medications and physician orders accurately and efficiently.
  • Perform Pyxis restocking, loading, inventory management, expiration checks, and troubleshooting.
  • Prepare chemotherapy, non-chemotherapy, and other sterile products in accordance with applicable regulations, policies, USP 797, and USP 800 requirements.
  • Perform required IV room, hood, and related environmental cleaning and maintenance according to established policies and procedures.
  • Manage department and nursing unit medication inventories by anticipating needs, ordering and receiving medications, maintaining appropriate stock levels, and removing outdated products.
  • Maintain required annual competencies, including aseptic technique and hazardous drug handling, and follow applicable pharmacy regulations, policies, and procedures.
  • Communicate effectively with pharmacists, physicians, nurses, pharmacy technicians, and other healthcare professionals; provide guidance and training to pharmacy staff as appropriate.
  • Perform assigned pharmacy billing activities, including debits and credits, and complete administrative, compliance, audit, and reporting functions.
  • Work assigned shifts, including evenings and weekends as needed, to support pharmacy operations, auditing, investigations, staffing, and diversion-monitoring requirements.
  • Assume other duties and responsibilities as necessary.

Benefits

  • Affordable, comprehensive benefits package for full-time and flex-time employees.
  • Bonus eligibility available to qualifying full-time or flex-time employees; eligibility determined upon offer.
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