Outpatient Services Technician - Belpre Patient Registration - FT 1.0 (80 hrs biweekly)

MEMORIAL HEALTH SYSTEM • Belpre, OH

12d • Onsite

About The Position

The Outpatient Services Technician provides patient registration and basic care services in the Outpatient Services center in an environment of continuous quality improvement. Basic care includes phlebotomy, EKG, drug and alcohol screening, and specimen collection. The technician follows the MHS Standards of Excellence and maintains strict confidentiality.

Requirements

• High school diploma, GED, or equivalent.
• Basic Life Support (BLS) certification is required; it will be obtained during hospital orientation.
• Typing, spelling, basic medical terminology, and interpersonal skills.
• Familiarity with computers.

Nice To Haves

• Completion of a board-eligible phlebotomy course with certification obtained.
• Additional coursework in Medical Assisting.
• Previous experience in a hospital, physician office, or other healthcare setting.

Responsibilities

• Provide a safe environment for patient care.
• Maintain strict confidentiality.
• Accurately interpret written and verbal physician orders.
• Collect specimens appropriate to the orders.
• Perform ECGs, drug screens, nasal washings, and other services as needed to support efficient patient treatment.
• Use AIDET appropriately when registering patients.
• Enter new patient data, verify and update patient records, confirm the completeness of the electronic health record (EHR), make changes as necessary, and complete accurate registrations.
• Verify insurance eligibility and benefits for each patient.
• Estimate costs for ordered tests.
• Collect patients’ out-of-pocket liabilities upfront and apply and reconcile daily point-of-service cash reports.
• Refer patient accounts to financial counselors when patients need further explanation or education about out-of-pocket liabilities, payment plans, or related matters.
• Maintain compliance in RQI.
• Perform other duties and responsibilities as necessary.

Benefits

• Affordable, comprehensive benefits package for full-time and flex-time employees.
• Bonus eligibility for qualifying full-time or flex-time employees; eligibility is determined upon offer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED