About The Position

In an environment of continuous quality improvement, the Outpatient Services Technician provides full-service patient registration and other basic care in the Outpatient Services center. Basic patient care functions include phlebotomy, EKG, drug and alcohol screening, and specimen collection. The technician exhibits the MHS Standards of Excellence and maintains strict confidentiality at all times. The position is full-time at the Belpre location, with an 8-hour day shift and 80 hours per biweekly pay period. Memorial Health System offers an affordable, comprehensive benefits package to full-time and flex-time employees. Bonus eligibility is available to qualifying full-time or flex-time employees, with eligibility determined upon offer. Education, experience, tenure, and internal equity may be considered when job offers are extended.

Requirements

  • High school diploma, GED, or equivalent.
  • Basic Life Support (BLS) certification is required; it will be obtained during hospital orientation.
  • Typing, spelling, basic medical terminology, interpersonal skills, and familiarity with computers.

Nice To Haves

  • Completion of a board-eligible phlebotomy course with certification obtained.
  • Additional coursework in Medical Assisting.
  • Previous experience in a hospital, physician office, or other healthcare setting.

Responsibilities

  • Provide a safe environment for patient care.
  • Maintain strict confidentiality at all times.
  • Accurately interpret written and verbal physician orders.
  • Collect specimens appropriate to the order.
  • Perform services such as ECGs, drug screens, and nasal washings as needed to support efficient patient treatment.
  • Use AIDET appropriately when registering patients.
  • Enter new patient data or verify and update patient records, confirm the electronic health record is complete, make changes as necessary, and complete accurate registrations.
  • Verify insurance eligibility and benefits for each patient.
  • Estimate costs for ordered tests.
  • Collect patients’ out-of-pocket liabilities upfront and apply and reconcile daily point-of-service cash reports.
  • Refer patient accounts to financial counselors when patients need further explanation or education about out-of-pocket liabilities, payment plans, or related matters.
  • Maintain compliance in RQI.
  • Assume other duties and responsibilities as necessary.

Benefits

  • Affordable, comprehensive benefits package for full-time and flex-time employees.
  • Bonus eligibility for qualifying full-time or flex-time employees; eligibility is determined upon offer.
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