Pharm Tech Certified

RiverStone Health•Billings, MT

10h•$23 - $27

About The Position

The Pharmacy Technician Certified assists registered pharmacists with dispensing prescription medications and durable medical equipment (DME), identifying patients who need financial assistance, determining available assistance, and helping patients access prescribed medications. The role works in a retail pharmacy primarily serving a federally qualified health center. The pharmacy is located inside RiverStone Health’s clinic, where pharmacy staff support patients with prescriptions and medication-access programs. The technician processes prescriptions and related information using pharmacy software; prepares prescriptions and DME for pharmacist verification; handles prescription pickup, filing, register, billing, inventory, and drug-order duties; and provides customer service. The role also helps patients apply for the Medication Assistance Program (MAP), coordinates medication deliveries, and performs related documentation and communication tasks. Work is structured by established pharmaceutical processes under the supervision of the Pharmacy Manager. The position has no supervisory responsibilities. This is a full-time, non-exempt position scheduled Monday through Friday, 8:30 a.m. to 5:30 p.m. The stated wage range is $22.75 to $26.58 per hour, depending on transferable experience and internal equity.

Requirements

High school diploma or equivalent.
Any combination of experience and training that provides the equivalent knowledge, skills, and abilities necessary to perform the work.
Montana Pharmacy Technician certification.
Pharmacy Technician certification through the Institute for Certified Pharmacy Technicians.
Ability to arrange things or actions in a specified order or pattern according to rules.
Ability to add, subtract, multiply, or divide quickly and correctly.
Ability to concentrate on tasks over time without distraction.
Knowledge and understanding of HIPAA, sensitive patient health information, and confidentiality.
Ability to provide professional customer service, protect privacy, communicate courteously, and take responsibility for customer concerns.
Ability to make precise, coordinated finger movements to grasp, manipulate, or arrange small objects.
Ability to see near and far, recognize color differences, and focus on fine details such as small print or instruments.
Ability to lift up to 25 pounds.

Nice To Haves

Pharmacy or clinical experience in a related field.

Responsibilities

Enter patient, insurance, prescription, provider, drug, and charge-account information into the pharmacy software system.
Process new and refill prescriptions and resolve pharmacy software errors.
Process and prepare prescriptions for durable medical equipment (DME).
Prepare prescriptions for pharmacist verification by pulling stock, counting tablets, measuring and pouring liquids, bubble packing medications, and affixing labels.
File completed prescriptions in the pharmacy pickup area and file hard-copy prescriptions numerically in designated storage.
Check out prescriptions at the register, verify the patient, and charge the correct account when applicable.
Perform end-of-day register duties, including placing collected money and reports in the fiscal lockbox.
Participate in monthly and year-end billing and send statements to appropriate recipients.
Print weekly return-to-stock lists, retrieve prescriptions, void them in the pharmacy software, and return medications to stock.
Print daily drug-order lists and send them to the pharmacy distributor; receive, check in, and put away drug orders.
Order office supplies as needed in accordance with organizational policy and procedure.
Monitor drug inventory for expired medications and make appropriate adjustments.
Participate in complete pharmacy medication inventories as requested, annually or semi-annually.
Answer patient questions and provide in-person and telephone customer service, referring clinical medication questions to the registered pharmacist.
Identify customers who need financial assistance for prescriptions and refer them to appropriate resources.
Assist patients with the Medication Assistance Program (MAP) application process, including completing applications, obtaining required financial verification and physician signatures, and faxing applications to the appropriate company.
Receive MAP deliveries, scan orders into MAP software, notify patients when medication arrives, and complete MAP documentation.
Create telephone encounters, look up relevant information, and scan documents into the clinic electronic health record as needed.
Participate in organizational committees or groups as requested.
Communicate and collaborate with staff in other departments and external organizations to assist patients with medication-related needs.
Perform other duties as assigned in support of RiverStone Health’s mission and goals.
Maintain a safe and secure work environment by following safety, security, and health requirements and applying injury, illness, and loss-prevention practices.
Respond to questions, complaints, and comments courteously, professionally, and in a timely manner.