Pharmacy Tech II

The Hospital Authority of Miller County•Colquitt, GA

About The Position

The Pharmacy Technician assists the pharmacist with the daily functions of the pharmacy department. Responsibilities include processing and filling prescriptions, handling patient and prescription information, supporting inventory and stock management, and providing customer service. The position requires maintaining patient and business confidentiality, following pharmacy and organizational policies, and supporting a safe, friendly environment for customers and teammates. Miller Pharmacy is open seven days a week, and this role rotates weekend work with other staff. Work hours may include overtime as needed.

Requirements

High school diploma or GED.
Technician registration with the Georgia State Board of Pharmacy.
Certified Pharmacy Technician (CPHT) certification within 12 months of hire.
Ability to communicate in English verbally and in writing.
Strong written and verbal communication skills.
Basic computer skills.
Near-normal hearing, including the ability to hear alarms, telephones, and normal speaking voices.
Near-normal vision, including near and far clarity and the ability to distinguish colors.
Good manual dexterity and eye-hand-foot coordination.
Ability to perform repetitive tasks and motions.
Ability to stand and walk continuously during the shift; bend, stoop, push, pull, and lift or carry up to 20 pounds frequently; lift or carry more than 20 pounds with assistance frequently; and perform occasional sitting, climbing, twisting at the waist, reaching above the shoulder, and lifting or carrying more than 50 pounds with assistance.
Ability to work in a changing environment and maintain efficiency and composure during periods of stress or fluctuating workloads.
Ability to work rotating weekends and overtime as scheduled or needed.

Nice To Haves

One year of pharmacy experience preferred.
Additional language skills preferred.

Responsibilities

Answer phones and assist customers at the window and doors.
Assist with pulling outdates from the pharmacy.
Replenish stock and maintain inventory, including daily inventory orders and checking shelves for shortages, overstock, and outdates.
Fill prescriptions accurately and without delay; process, count, and label prescriptions.
Receive prescriptions and gather and process patient information.
Enter and update patient, doctor, and drug information in the computer system.
Contact doctors’ offices for refills and clarification or additional patient or prescription information.
Contact insurance companies when needed.
Check in prescription orders; resolve shortages, overages, order errors, out-of-stocks, credits, and other order issues, including front-area orders when necessary.
File invoices appropriately and check that owed items have been ordered and received.
Stock the prescription department daily with supplies such as bags and vials.
Return prescriptions not picked up after 30 days to stock and credit the insurance company and patient records.
Bill prescriptions to the appropriate third parties and charge accounts.
Receive training on 340B inventory regulations and maintain compliance.
Maintain confidentiality of patient and business-related information.
Check and record refrigerator temperature and humidity daily.
Perform other duties as required and follow departmental policies and procedures.
Maintain current knowledge through self-education and ongoing educational programs; attend meetings, in-services, competency evaluations, and annual reviews or skills fairs as scheduled.
Follow the organization’s Code of Conduct, dress code, regulatory requirements, timekeeping procedures, and ethical business practices.
Treat customers and coworkers in a friendly, helpful, and professional manner; communicate with other departments and refer coworkers to appropriate resources when unable to answer questions.
Report suspected illegal or unethical behavior or other concerns to a supervisor or the Compliance Officer.
Use role-based access to applicable ePHI systems only as necessary to perform job functions.