Pharmacy Supervisor- Central Fill Pharmacy

Parkland Health

20h

About The Position

The Pharmacy Supervisor supervises department and/or support staff to ensure effective and efficient operation of support functions. The role oversees area activities, assigns schedules, adjusts staffing, generates reports, and completes special projects to maintain appropriate service levels. The position reports to a manager or above. The supervisor supports staff selection, training, and supervision; monitors daily workload and operations; coordinates technician scheduling with the pharmacy manager; and helps maintain workflow, staff productivity, regulatory compliance, quality, and safety. The role may perform operational quality audits and assists with inventory, PAR management, maintenance of assigned spaces, and cashier operations where applicable. The supervisor is expected to perform pharmacy technician functions and operate equipment and computer systems used in the work area, and may serve as a lead trainer and mentor.

Requirements

High school diploma or GED equivalent.
At least 5 years of experience in prior pharmacy technician health system roles, such as inpatient pharmacy, IV/infusion pharmacy, retail pharmacy, mail order pharmacy, correctional health pharmacy, and/or pharmacy repackaging.
Current Certified Pharmacy Technician (CPhT) certification by exam from the Pharmacy Technician Certification Board (PTCE) or the National Healthcare Association (ExCPT).
Current registration with the Texas State Board of Pharmacy.
Working knowledge of a PC and ability to learn and use new software.
Pass the Pharmacy math and spelling test with a minimum score of 80%.
Successfully complete the training requirements to perform cashier duties within 90 days of initial employment.
Basic computer skills for the area of responsibility.
Knowledge and skills in operating equipment used in the primary practice area.
Basic knowledge of different types of drugs.
Basic knowledge of medical and health care terminology.
Ability to demonstrate patient-centered and patient-valued care.
Ability to perform pharmacy technician operational functions and operate the equipment and computer systems used in the work area.

Responsibilities

Assist with selection, training, and supervision of assigned staff; delegate responsibilities effectively and support optimal service and patient outcomes.
Collaborate with clinical and operational support, medical staff, and administration to assess operations and evaluate quality.
Identify and analyze work processes and implement changes to improve effectiveness, productivity, efficiency, and patient access; provide input for position evaluations as needed.
Monitor daily workload and operations, identify critical issues, and communicate them to appropriate personnel.
Direct and train new and existing technician staff; assist the pharmacy manager with workflow supervision, observation of procedures, and staff productivity.
Help ensure area functions and spaces meet regulatory and compliance requirements.
Perform operational work or quality audits as needed and assist with quality, safety, and performance-improvement projects.
Develop and maintain the technician schedule in coordination with the pharmacy manager.
Perform operational pharmacy technician functions and operate equipment and computer systems used in the work area; serve as a lead trainer and mentor for new staff.
Where cash operations exist, train staff to enter charges correctly, collect accurate payments, and provide correct change.
Where cash operations exist, prepare the cash register and workstation for each shift with the correct starting cash.
Where cash operations exist, deliver remaining cash receipts and completed, approved reports to the manager after each shift, following procedures for securing and accounting for funds.
Assist with inventory and PAR management and maintain inventory records, invoices, and other required documents.
Maintain assigned areas, including cleanliness, drug and supply inventory, equipment, and simple repairs, to ensure areas are operational and free of obstacles.
Serve as a resource for non-judgmental pharmacy questions from medical staff, patients, and visitors.
Maintain knowledge of applicable pharmacy rules, regulations, policies, laws, guidelines, and cashiering requirements; maintain national pharmacy technician certification and comply with applicable laws and accreditation and health-plan requirements.
Follow Parkland procedures and house standards.
Identify ways to improve work processes and customer satisfaction; make recommendations to the supervisor, implement changes, and monitor results as appropriate.
Stay current with developments and trends in the field through professional learning and participation, and integrate relevant knowledge into work practices.
Maintain knowledge of requirements affecting the area and develop effective internal controls that promote compliance; seek guidance as needed.