Pharmacy Sales & Marketing Representative

Guardian Pharmacy•Boca Raton, FL

7d•Onsite

About The Position

Guardian Pharmacy of Southeast Florida is hiring a Pharmacy Sales & Marketing Representative in Boca Raton, Florida. As a member of the local management team, this role helps achieve budget goals by acquiring new clients and increasing sales to existing clients. The representative works with the President, Director of Sales & Marketing, and Director of Finance & Administration to evaluate the potential profitability of new business before proposals are made. The position builds positive client relationships by resolving service issues, advising clients on regulatory matters, and training facility staff. It also supports client onboarding and new facility start-ups, participates in marketing and local industry association activities, and assists pharmacy operations with medical records and order entry when needed. The schedule is 9:00 a.m.–5:30 p.m., with up to 75% travel by air and ground and flexibility in working hours.

Requirements

High school diploma or GED.
Valid driver's license and clean driving record.
Excellent customer relations skills and ability to build strong customer relationships.
Ability to work independently and meet deadlines.
Ability to solve problems with minimal direction.
Strong attention to detail and accuracy.
Ability to manage multiple tasks simultaneously in a fast-paced, team-oriented environment while meeting strict deadlines.
Quality-minded approach, including seeking out errors and raising questions when something appears inaccurate.
Ability to work flexible hours.
Ability to travel up to 75% by air and ground.

Nice To Haves

Bachelor’s degree.
Nursing or healthcare background.
Pharmacy Technician license, certification, or registration as required by the state.
National Pharmacy Technician Certification Board (PTCB) certification.
Experience in sales and/or account management.
Salesforce or similar CRM experience.
Knowledge of the long-term care or pharmacy industry.

Responsibilities

Call and visit current customers to strengthen working relationships between customers and the pharmacy.
Market pharmacy services to existing customers to increase service penetration and the number of patients served.
Coordinate with pharmacy operations and follow service issues through to resolution.
Maintain customer relationships and serve as an expert advisor to resolve problems, with the goal of 100% customer retention.
Support smooth, accurate initial servicing of new customer residents by acting as a liaison and quality-assurance point person during service start-up.
Train new facility staff during start-up and provide in-service training to customer staff as needed.
Assist with collecting data for new facility start-ups.
Provide consulting services to help customers comply with applicable requirements.
Participate in marketing efforts directed at potential customers.
Participate in local association meetings related to assisted living and long-term care facilities.
Work in pharmacy operations as needed, assisting with medical records and order entry.
Work with the President, Director of Sales & Marketing, and Director of Finance & Administration to evaluate the potential profitability of new business before proposals.
Perform other essential functions and duties as assigned.

Benefits

Competitive pay.
401(k) with company match.
Medical, dental, and vision benefits for full-time employees working 30 or more hours per week.
Health Savings Accounts and Flexible Spending Accounts.
Company-paid basic life and Accidental Death & Dismemberment insurance.
Company-paid long-term disability and optional short-term disability.
Voluntary employee and dependent life, accident, and critical illness coverage.
Dependent Care Flexible Spending Accounts.
Employee Assistance Program.
Guardian Angels employee assistance fund.
Paid holidays and sick days.
Vacation benefits based on years of service.