Pharmacy Sales & Marketing Representative

Guardian Pharmacy Services Management•Boca Raton, FL

5d•Onsite

About The Position

Guardian Pharmacy of Southeast Florida is hiring a Pharmacy Sales & Marketing Representative in Boca Raton, Florida. As a member of the local management team, this role helps achieve budget goals by winning new clients and increasing sales to existing clients. The representative works with the President, Director of Sales & Marketing, and Director of Finance & Administration to evaluate the potential profitability of new business before proposals are made. The role builds and maintains positive client relationships by resolving service issues, advising clients on regulatory matters, and training facility staff. It also supports smooth, accurate onboarding of new facilities and residents, coordinates with pharmacy operations, provides customer consulting and in-service training, and participates in marketing and local association activities. The position may provide assistance in pharmacy operations, including medical records and order entry, as needed. The schedule is 9:00 a.m.–5:30 p.m., with flexible hours as needed and up to 75% travel by air and ground. The role requires a high school diploma or GED and a valid driver’s license with a clean driving record. A bachelor’s degree, healthcare or nursing background, pharmacy technician credentials, and sales or account-management experience are preferred. Guardian describes its work as providing customized, technology-enabled medication-management solutions to healthcare organizations serving seniors and people with complex care needs. The company offers a total rewards package that includes competitive pay, retirement matching, health and insurance benefits for eligible full-time employees, and paid time off.

Requirements

High school diploma or GED.
Valid driver’s license and clean driving record.
Excellent customer-relations skills and ability to build strong customer relationships.
Ability to work independently and meet deadlines.
Ability to solve problems with minimal direction.
Strong attention to detail and accuracy.
Ability to manage multiple tasks in a fast-paced, team-oriented environment while adhering to strict deadlines.
Quality-minded approach, including identifying potential errors and asking questions when information appears inaccurate.
Ability to work flexible hours.
Ability to travel by air and ground, up to 75%.

Nice To Haves

Bachelor’s degree.
Nursing or healthcare background.
Pharmacy Technician license, certification, or registration as required by the state.
National pharmacy technician certification, such as PTCB.
Experience in sales and/or account management.
Salesforce or similar CRM experience.
Knowledge of the long-term-care or pharmacy industry.

Responsibilities

Call and visit current customers to support positive working relationships between customers and the pharmacy.
Promote the pharmacy as the preferred provider to existing customers, increasing service penetration and the number of patients served.
Liaise with pharmacy operations to maintain service levels and follow customer service issues through to resolution.
Maintain customer relationships and act as an expert advisor to support problem-solving and customer retention.
Oversee the initial servicing of new customer residents as a liaison and quality-assurance contact during service start-up.
Train new facility staff during start-up and provide in-service training to customer staff as needed.
Assist with collecting data for new facility start-ups to help ensure smooth, accurate implementation.
Provide consulting services to customers to support compliance.
Participate in marketing efforts to potential customers.
Participate in local association meetings related to assisted-living and long-term-care facilities.
Work in pharmacy operations as needed, including providing assistance with medical records and order entry.
Work with local leaders to evaluate the potential profitability of new business before proposals are made.
Perform other essential functions and duties as assigned.

Benefits

Competitive pay.
401(k) with company match.
Medical, dental, and vision benefits for full-time employees working 30 or more hours per week.
Health Savings Accounts and Flexible Spending Accounts.
Company-paid basic life and accidental death and dismemberment insurance.
Company-paid long-term disability and optional short-term disability.
Voluntary employee and dependent life, accident, and critical illness coverage.
Dependent Care Flexible Spending Accounts.
Employee Assistance Program.
Guardian Angels employee assistance fund.
Paid holidays and sick days.
Vacation benefits based on years of service.