Pharmacy Operations Manager

BrightSpring Health Services•Grand Prairie, TX
•Onsite

About The Position

PharMerica is hiring a full-time Pharmacy Operations Manager for its closed-door pharmacy in Grand Prairie, Texas. The role supports pharmaceutical services for long-term care and senior living clients in a non-retail environment. The Pharmacy Operations Manager works with the Pharmacy Director and other teams to improve pharmacy workflows, productivity, quality, compliance, customer service, staffing, purchasing, and inventory management. The position is scheduled Monday through Friday, either 11:00 a.m.–8:00 p.m. or 12:00 p.m.–9:00 p.m. PharMerica, an affiliate of BrightSpring Health Services, provides pharmacy care through local teams serving skilled nursing facilities, senior living communities, hospitals, and other clients and patients. Its services include long-term care, home infusion, and specialty pharmacy, supported by technology and regulatory expertise.

Requirements

  • High school diploma.
  • At least 5 years of experience; an equivalent combination of education and experience may be considered.
  • Pharmacy experience; long-term care pharmacy experience is preferred.
  • License and/or certifications as required by the state.
  • High attention to detail and accuracy.
  • Goal-oriented and self-motivated.
  • Proven team player with a collaborative mindset.
  • Excellent customer service orientation.
  • Effective written and verbal communication skills.

Nice To Haves

  • Long-term care pharmacy experience.

Responsibilities

  • Collaborate with the Pharmacy Director to implement workflow improvements and productivity measures that support performance targets and customer satisfaction.
  • Assist with company initiatives, core operational processes, and quality improvement programs to improve service delivery and outcomes.
  • Ensure compliance with federal, state, and local pharmacy regulations and the Corporate Compliance Program.
  • Support the Pharmacy Director in managing staffing, performance, personnel matters, and training needs.
  • Partner with Client Services and Sales teams to communicate with facility staff and resolve customer issues.
  • Oversee operational quality initiatives and cost-containment strategies, including pre-packaging, front-end processing, and cycle-fill systems in dispensing and procurement.
  • Monitor purchasing and inventory levels, including inventory turnover, preferred products and generics, therapeutic interchange, and controlled substance oversight.
  • Perform other duties and responsibilities as assigned in support of the pharmacy’s mission and operational goals.

Benefits

  • Medical, dental, and vision insurance.
  • Health Savings and Flexible Spending Accounts, including up to $5,000 for childcare.
  • Tuition discounts and reimbursement.
  • 401(k).
  • Company-paid time off.
  • Shift differential.
  • DailyPay.
  • Pet insurance.
  • Employee wellness and discount programs.
  • Ongoing training and career growth.
  • Advancement opportunities.
  • Referral bonuses.
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