Pharmacy Manager - Sign-On Bonus Available

Walgreens•Floyds Knobs, IN

13d•$67 - $91

About The Position

The Pharmacy Manager provides empathetic pharmacy consulting services and preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. The role ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately under regulatory guidelines and company policies. The Pharmacy Manager manages pharmacy workflow, financial performance, inventory, and patient experience, and leads pharmacy staff performance, engagement, training, coaching, and formal performance management. The manager counsels patients, performs pharmacist and clinical duties, maintains regulatory compliance, oversees pharmacy operations and staff scheduling, and collaborates with store leadership and healthcare providers. The role also manages pharmacy technology, insurance claims, records, equipment, performance data, asset protection, and community relationships to support pharmacy growth and healthcare awareness.

Requirements

Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited educational institution.
Current pharmacist licensure in the states within the district.
Certified Immunizer, or willingness to become an immunizer within 90 days of hire.
At least 1 year of pharmacy experience, including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance billing; state-specific requirements may take precedence.
Experience performing prescription dispensing activities demonstrating a strong working knowledge of applicable state and federal controlled-substance laws.
For internal candidates: an average rating of at least 3.0 on leadership behaviors on the most recent performance review, if one is on file, and no written disciplinary actions in the last 12 months.

Nice To Haves

Supervisory experience planning, organizing, and directing the work of pharmacy staff.
At least 6 months of pharmacy experience with Walgreen Co.
For internal candidates: an average rating of 3.7 or above on leadership behaviors on the most recent performance review, if one is on file.

Responsibilities

Engage patients, resolve issues, answer questions, and model customer service practices that create a positive patient experience.
Anticipate patient needs and promote pharmacy consultations, medication management, drug therapy reviews, immunizations, diagnostic testing, and other clinical or wellness services.
Participate in community events as requested by store or district leadership.
Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
Perform pharmacist duties including compounding, drug therapy reviews, medication management, prescription review, interpretation, dispensing, and verification.
Ensure pharmacy operations comply with applicable regulations, company policies, controlled-substance laws, and Good Faith Dispensing requirements.
Establish efficient pharmacy workflows; oversee staff scheduling, role assignments, activity coordination, pharmacy opening and closing, and shift changes.
Collaborate with the Store Manager to develop strategic business opportunities and support pharmacy growth.
Maintain knowledge of pharmacy technology and support staff and patients with pharmacy systems, workflow, fulfillment, billing, clinical documentation, training, inventory, and point-of-sale tools; identify productivity improvements.
Ensure accurate processing of insurance claims, resolve payment rejections, and work with insurers and medical providers, including through third-party audits.
Follow up with medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and respond to provider questions.
Perform clinical and wellness services, including immunizations, diagnostic testing, and disease-state management.
Partner with centralized support to manage patient registration and exceptions; conduct virtual product reviews in virtual environments according to company procedures.
Manage pharmacy maintenance, housekeeping, repairs, equipment, and layout changes.
Prepare and submit records, reports, and documentation required by state and federal law.
Collaborate with the Store Manager on pharmacy staff hiring, discipline, and termination, and ensure compliance with employment laws.
Set staff expectations and goals, foster teamwork, recognize improvements, oversee training, and conduct formal performance reviews.
Identify high-potential team members and support their career progression with the Store Manager.
Address employee relations concerns, complaints, and conflicts, and support staff welfare and morale.
Maintain required licenses, credentials, and certifications; complete required education credits and company training.
Maintain and develop pharmacy and healthcare knowledge, stay current on retail and management practices, and pursue professional development and feedback.
Communicate relevant corporate health and wellness services and strategy information to pharmacy staff.
Analyze pharmacy financial, customer service, and inventory performance; manage asset protection and inventory, and identify trends and improvement opportunities.
Develop relationships with local medical providers and promote pharmacy services and health and wellness awareness in the community.