Pharmacy Manager - Sign-on Bonus Available

Walgreens • The Woodlands, TX

9d • $67 - $91

About The Position

The Pharmacy Manager provides empathetic pharmacy consulting to patients on effective medication use and drug interactions, and offers preventive and clinical healthcare services such as immunizations, diagnostic testing, and patient outcome services. The role ensures medications are compounded, reviewed, dispensed, and verified accurately in accordance with regulations and company policies. It manages pharmacy workflow, financial performance, inventory, and patient experience, while leading staff performance, engagement, training, coaching, and professional development.

The Pharmacy Manager oversees pharmacy operations and compliance, including staffing and scheduling, opening and closing, controlled-substance procedures, claims processing, audits, documentation, technology systems, and pharmacy maintenance. The role works with the Store Manager and healthcare partners to support staff, improve business performance, expand community health and wellness awareness, and promote pharmacy services.

Requirements

• BS in Pharmacy or PharmD degree from an accredited educational institution.
• Current pharmacist licensure in the states within the district.
• Certified Immunizer or willingness to become an immunizer within 90 days of hire.
• At least 1 year of pharmacy experience, including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance billing; state-specific requirements may take precedence.
• Experience performing prescription dispensing activities demonstrating a strong working knowledge of applicable state and federal controlled-substance laws.
• For internal candidates: an average rating of at least 3.0 on leadership behaviors on the last performance review, if one is on file, and no written disciplinary actions in the last 12 months.

Nice To Haves

• Supervisory experience planning, organizing, and directing the work of pharmacy staff.
• At least 6 months of pharmacy experience with Walgreen Co.
• For internal candidates: an average rating of 3.7 or above on leadership behaviors on the last performance review, if one is on file.

Responsibilities

• Engage patients, answer questions, resolve issues, and model customer-service practices that support a positive patient experience.
• Anticipate patient needs and promote Walgreens healthcare services, including consultations, medication management, drug therapy reviews, immunizations, diagnostic testing, and patient outcome services.
• Participate in community events as requested by the Store Manager, Healthcare Supervisor, or District Manager.
• Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
• Perform pharmacist duties including compounding, drug therapy reviews, medication verification, medication management, and accurate dispensing of prescriptions.
• Ensure pharmacy operations comply with regulations, company policies, standards, and controlled-substance requirements, including Good Faith Dispensing procedures.
• Establish efficient pharmacy workflows; oversee staff scheduling, role assignments, coordination, opening and closing, and shift changes.
• Collaborate with the Store Manager to develop strategic business opportunities.
• Maintain knowledge of pharmacy technology systems and support staff and patients in using them; identify opportunities to improve productivity.
• Ensure insurance claims are processed accurately, resolve payment rejections and patient issues, and conduct or participate in third-party audits.
• Follow up with medical providers to clarify prescriptions, dosages, refills, interactions, allergies, alternatives, and other medical questions.
• Perform clinical and wellness services, including immunizations, diagnostic testing, and disease-state management.
• Partner with centralized support on patient registration and exception resolution; conduct virtual product reviews according to company procedures in virtual environments.
• Oversee pharmacy maintenance, housekeeping, repairs, equipment, and layout improvements.
• Prepare and submit pharmacy records, reports, and other documentation required by state and federal laws.
• Collaborate with the Store Manager on hiring, discipline, and termination of pharmacy staff, ensuring compliance with employment laws.
• Set staff expectations and goals, foster teamwork, recognize improvements, oversee training, and conduct formal performance reviews.
• Identify high-potential team members and collaborate with the Store Manager on career progression.
• Address employee relations concerns, complaints, and conflicts, and support team member morale and welfare.
• Maintain required licenses, credentials, and certifications; keep pharmacy and healthcare knowledge current and complete required education and training.
• Pursue professional development by monitoring performance, soliciting feedback, and using the Healthcare Supervisor and Store Manager as mentors and coaches.
• Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.
• Analyze pharmacy financial, customer-service, and inventory performance; manage asset protection and inventory activities and identify improvement opportunities.
• Build relationships with local healthcare providers, promote the pharmacy in the community, and support the Store Manager in expanding health and wellness awareness.

Benefits

• Sign-on bonus available; details are not specified.
• Benefits information is available through the Walgreens benefits website; specific benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager