Pharmacy Manager - $75,000 Sign-On Bonus
About The Position
The Pharmacy Manager provides empathetic pharmacy consulting to patients on medication use and drug interactions, and offers preventive and clinical healthcare services such as immunizations, diagnostic testing, and patient outcome services. The manager ensures medications are compounded, reviewed, dispensed, and verified accurately in accordance with regulatory requirements and company policies. The role manages pharmacy workflow, financial performance, inventory, and patient experience, while leading pharmacy staff performance, engagement, training, coaching, and formal performance management. The Pharmacy Manager oversees patient service and pharmacy operations, including counseling patients, resolving issues, dispensing prescriptions, maintaining regulatory compliance, managing schedules and workflow, and ensuring accurate insurance processing. The role performs clinical pharmacy services, collaborates with medical providers and store leadership, maintains pharmacy systems and facilities, and prepares required records and reports. It also supports staff hiring, development, employee relations, and business planning, while building relationships with the local medical community and promoting health and wellness services.
Requirements
- Bachelor of Science in Pharmacy or Pharm.D. from an accredited educational institution.
- Current pharmacist licensure in the states within the district.
- Certified Immunizer, or willingness to become an immunizer within 90 days of hire.
- At least 1 year of pharmacy experience, including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance billing; state-specific requirements may take precedence.
- Experience performing prescription dispensing activities demonstrating strong working knowledge of applicable state and federal controlled substance laws.
- For internal candidates: an average rating of at least 3.0 on leadership behaviors on the last performance review, if on file, and no written disciplinary actions in the last 12 months.
Nice To Haves
- Supervisory experience planning, organizing, and directing the work of pharmacy staff.
- At least 6 months of pharmacy experience with Walgreen Co.
- For internal candidates: an average rating of 3.7 or above on leadership behaviors on the last performance review, if on file.
Responsibilities
- Provide patient consultations on medications, interactions, side effects, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
- Deliver a positive patient experience, proactively identify patient needs, resolve concerns, and promote Walgreens clinical and wellness services.
- Perform pharmacist duties including compounding, drug therapy reviews, medication management, prescription review, verification, and dispensing.
- Provide clinical and wellness services, including immunizations, diagnostic testing, disease state management, and patient outcome services.
- Ensure pharmacy operations comply with applicable regulations, company policies, controlled substance laws, and Good Faith Dispensing requirements.
- Establish efficient pharmacy workflows; oversee scheduling, role assignments, shift changes, and pharmacy opening and closing.
- Collaborate with the Store Manager to develop strategic business opportunities and support health and wellness initiatives.
- Maintain knowledge of pharmacy technology systems and support staff and patients with those systems; identify opportunities to improve productivity.
- Ensure accurate insurance claim processing, resolve payment rejections, and work with insurers and medical providers on patient issues and audits.
- Follow up with medical providers to clarify prescriptions, dosages, refills, interactions, and allergies, and to suggest alternatives or answer questions.
- Partner with centralized support on patient registration and exception resolution; conduct virtual product reviews according to company procedures when applicable.
- Manage pharmacy maintenance, housekeeping, repairs, equipment, and layout to support a functional and efficient department.
- Prepare and submit records, reports, and other documentation required by state and federal laws.
- Collaborate with the Store Manager on hiring, discipline, and termination; ensure compliance with employment laws.
- Set staff expectations and goals, foster teamwork, recognize performance improvements, oversee training, and conduct formal performance reviews.
- Identify high-potential employees and support their career progression; address employee relations concerns and promote staff morale.
- Maintain required licensing, credentialing, and certifications; complete required education credits and company training.
- Keep pharmacy and healthcare knowledge current, pursue best practices, seek feedback, and engage in professional development.
- Communicate relevant corporate health and wellness services and strategy information to pharmacy staff.
- Analyze pharmacy financial, customer service, and inventory data; manage asset protection and identify performance improvement opportunities.
- Develop relationships with local physicians, nurses, and other healthcare providers, and promote the pharmacy business and community health awareness.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
