Pharmacy Manager

Weis Markets • Bethlehem, PA

1d

About The Position

The Pharmacy Manager oversees pharmacy operations, prescription accuracy and quality, customer service, inventory, and the performance and development of pharmacy associates. The manager works collaboratively with store operations and the Pharmacy District Manager to communicate company and department strategy, engage associates, support script growth, and manage a profitable department. The role also supervises pharmacists, pharmacy associates, and support staff, and maintains pharmacy security, cleanliness, and organization.

Requirements

• Bachelor’s degree (BS), Doctoral degree (PHARM.D.), or equivalent in Pharmacy.
• Two years of retail pharmacy experience.
• Immunization certification through an accredited organization, such as APhA.

Responsibilities

• Maintain a collaborative business relationship with the store operations team, drive associate engagement, and communicate department and company strategy to pharmacy associates.
• Ensure prescriptions are accurate and appropriate by completing Drug Utilization Reviews and Final Quality Assurance in accordance with applicable state and federal Board of Pharmacy regulations.
• Manage the department to build a profitable business and grow script volume through recommended clinical programs, including immunizations and, when available, Medication Therapy Management (MTM).
• Work with the Pharmacy District Manager and pharmacy staff to control inventory, track weekly sales, and order pharmaceutical stock to meet customer demand and maximize profits.
• Align performance objectives with the seven key department metrics for effectiveness and efficiency within the pharmacy department’s control.
• Provide excellent customer service, assist customers with medical-related issues, and provide healthcare counseling.
• Supervise the work of pharmacists, pharmacy associates, and support staff; direct training, coaching, discipline, and overall management of pharmacy associates.
• Maintain appropriate security of the pharmacy department.
• Handle and resolve customer issues, complaints, and questions to build customer trust and loyalty.
• Interact with physicians and use reference materials to obtain information about customers and prescriptions and resolve related issues.
• Maintain the pharmacy department’s cleanliness and organization.
• Review ongoing training and development of department personnel to improve performance, support continuous development, reduce turnover, and control labor costs.
• Prioritize pharmacy department tasks and ensure timely completion, including cycle counts, inventory management, and customer will-calls.
• Interview, hire, train, direct, reward, and discipline associates; appraise associate performance and resolve complaints, in accordance with company policies and applicable laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager