Pharmacy Manager, PIC

LUX Infusion•Belleville, IL

25d•Onsite

About The Position

The Pharmacy Manager is a licensed pharmacist responsible for providing safe and appropriate pharmacy services to BioMatrix patients in accordance with company policies, professional pharmacy standards, and applicable state and federal regulations. The role also serves as Pharmacist in Charge for the licensed location and maintains required registrations with applicable Boards of Pharmacy. The manager performs distributive and clinical pharmacy activities and related services to support quality patient care. The Pharmacy Manager assists with daily pharmacy operations and oversees staff involved in prescription processing, clinical assessment, drug utilization review, prescription verification, labeling, and fulfillment. The position supports product procurement and inventory management and carries out additional pharmacy-operation and patient-service duties as assigned. It is anticipated that the incumbent will work on-site in Belleville, Illinois; the work location may change based on business needs. Candidates must be licensed in Illinois. Licensure in Illinois, Maryland, Pennsylvania, Virginia, and Delaware is preferred. The role requires travel up to 10% for business purposes, occasional overnight travel, participation in an on-call rotation, and scheduling flexibility for overtime and on-call coverage.

Requirements

Graduate of an ACPE-accredited School of Pharmacy; a Doctor of Pharmacy degree is preferred, and a Bachelor of Science in Pharmacy is the minimum listed.
At least three years of home infusion therapy or specialty pharmacy experience, or at least three years of clinical hospital experience in the listed areas: compounding (non-hazardous, hazardous, sterile, or non-sterile), transplant, Hepatitis C, hemophilia, multiple sclerosis, rheumatoid arthritis/psoriasis, Crohn’s disease/ulcerative colitis, nutritional support, oncology, or infectious disease.
Current, unrestricted pharmacist license in good standing; licensure must minimally cover the state(s) where the pharmacy is licensed. Illinois licensure is required for this position.
Experience providing customer service to internal and external customers, meeting service quality standards, and evaluating customer satisfaction.
Intermediate Microsoft Office skills, including Word, Excel, and PowerPoint.
Willingness to travel up to 10% for business purposes when needed.
Knowledge of prescription compounding and dispensing, pharmacy and controlled-substance laws and regulations, prescription monitoring programs, federal laws, and accreditation standards.
Knowledge of pharmaceuticals, drugs, narcotics, poisons, dose calculations, preparation and use of percentage and stock solutions, pharmacy-related basic sciences, pharmaceutical preparation processes, stock control, and related recordkeeping.
Knowledge of USP 795, USP 797, and USP 800, if applicable.
Ability to apply safety and efficiency principles to the prescribing, dispensing, administering, and use of drugs and related products.
Ability to fill prescriptions, prepare official drugs and standard medications, recognize physical, chemical, and therapeutic incompatibilities, and interpret medical personnel’s oral or written orders and terminology.
Ability to apply pharmaceutical laboratory techniques; maintain accurate records; prepare reports and correspondence; and maintain favorable public relations.
Ability to communicate, motivate staff, think strategically and proactively, organize and coordinate others, set priorities, and assign work to professionals.
Excellent verbal, written, interpersonal, analytical, and group-presentation skills; ability to communicate clearly, listen, clarify, respond to questions, and interpret written information and numerical data.
Ability to become and remain proficient in all programs necessary to perform the job.
Scheduling flexibility, including ability to work overtime and provide on-call coverage; ability to travel overnight occasionally by car, airplane, or train.
Ability to perform the physical demands of the role, including occasional standing, walking, sitting, handling objects or tools, reaching, climbing stairs, balancing, stooping, kneeling, crouching, crawling, talking, and hearing; occasional lifting or moving of up to 25 pounds; and required visual abilities.

Nice To Haves

At least three years of experience at a manager or supervisory level overseeing pharmacy operations team members or equivalent clinical resources.
Experience and knowledge of accreditation requirements and processes for specialty and/or infusion pharmacies.
General understanding of pharmacy and medical reimbursement concepts and their applicability to prescription profitability.
General understanding of pharmacy inventory management and reconciliation processes.
General understanding of wholesaler, supplier, and distributor relationships, contractual agreements, and processes needed to obtain products in a pharmacy environment.
Experience and knowledge of 340B program requirements, practices, and reporting needs for contracted healthcare institutions and participating entities.
Pharmacist licensure in Maryland, Pennsylvania, Virginia, and Delaware in addition to Illinois.
Doctor of Pharmacy degree.

Responsibilities

Assist pharmacy leadership in maintaining company policies, procedures, and standards relating to pharmacy services and requirements of accrediting bodies and State Boards of Pharmacy.
Support Performance Improvement/Quality Management and Clinical Oversight Committee activities, including data gathering, report generation, and corrective actions.
Oversee and supervise pharmacy personnel to promote safe and effective operations, team development, and a supportive work culture.
Communicate leadership updates affecting people, processes, and technology to the pharmacy operations team.
Direct, coordinate, and evaluate pharmacy staff; interview, hire, train, assign and review work; appraise performance; support succession planning; and address complaints and problems.
Monitor prescription volume and operational data, coordinate resources, and communicate needs to help the team meet daily, weekly, monthly, and quarterly goals.
Maintain required out-of-state nonresident pharmacy, DEA, controlled-substance, and sterile-compounding licenses as applicable to the pharmacy operation.
Conduct initial patient evaluations and reassessments, including reviewing drug therapy needs, interactions, doses, allergies, adverse reactions, response, and adherence.
Obtain patient clinical and prescription histories and use clinical knowledge and available systems to optimize drug therapy management.
Collaborate with prescribers and care teams to support therapeutic objectives, monitor responses, and recommend changes to drug therapy when appropriate.
Assist with hospital-to-home transitions and help home patients manage infusion or specialty pharmacy therapy when applicable.
Conduct patient calls and assessments required by treatment plans, accreditation, insurance providers, or manufacturer agreements.
Counsel patients, families, and healthcare professionals about drug therapy and help address therapy-related psychological, social, and economic concerns.
Document patient and physician communications in medical records and prepare progress reports for referring physicians, insurers, and others as needed.
Supervise or directly compound and dispense pharmaceuticals and ancillary supplies in compliance with applicable laws and professional standards.
Process and check medications, supplies, and equipment before dispensing; assist with purchasing, receiving, inventory, and storage.
Participate in special projects and clinical research as directed, and maintain professional proficiency through literature review and attendance at in-services, seminars, and conferences.
Participate in the on-call rotation, quality assurance activities, and audits as directed.
Ensure compliance with state and federal regulations, accreditation standards, corporate policies, and performance standards.
Work with staff to develop and implement improvements that deliver high-quality, cost-effective services; this performance-improvement work may account for up to 10% of the job.
Maintain or support applicable location functions, including pharmacy statistics, cleanroom maintenance and oversight, delivery and carrier/courier confirmations, Prescription Monitoring Program reporting, month-end inventory and reporting, finance coordination, and tracking mandatory in-services and employee evaluations.
Prioritize and manage multiple tasks and projects, maintain attention to detail, and perform related duties as requested.
Complete annual legal and ethical compliance training and follow the organization's compliance policies, manual, standards, and procedures.
Support the organization’s mission and values by placing patients first, collaborating, and maintaining a focus on quality, accountability, and continuous improvement.
Assist directly or coordinate appropriate assistance to ensure access to services for individuals with disabilities.