Pharmacy Manager

CVS Health•Glendale, CO

About The Position

The Pharmacy Manager leads and directs pharmacy staff, including staff pharmacists and pharmacy technicians, and is accountable for managing, overseeing, and operating all aspects of the pharmacy. The role focuses on delivering CVS Health’s purpose and values while providing genuine care to patients and customers and ensuring safety and quality. The manager oversees patient safety, professional pharmacy practice, regulatory requirements, quality assurance, customer service, personnel, inventory, financial profitability, loss prevention, and workflow. A key part of the role is maintaining patients’ health through adoption and management of patient care programs. The manager develops staff, identifies opportunities to improve growth and performance, implements solutions to meet goals, adapts to a changing community healthcare environment, and fosters a supportive team culture.

Requirements

  • Active pharmacy license in the state of employment.
  • Must not be on the DEA Excluded Parties List.
  • Immunization certification through an accredited organization, such as APhA.
  • Must be listed on the state pharmacy license as the pharmacist in charge.
  • Submit required information and documents to the state PMP administrator to register for PMP access in states with an active PMP for pharmacist use.

Responsibilities

  • Lead and direct pharmacy staff, including staff pharmacists and pharmacy technicians.
  • Manage, oversee, and operate all aspects of the pharmacy.
  • Oversee patient safety, pharmacy professional practice, regulatory requirements, and quality assurance.
  • Manage customer service, personnel, inventory, financial profitability, loss prevention, and workflow.
  • Adopt and manage patient care programs to help keep customers and patients healthy.
  • Demonstrate empathy and compassion toward patients, customers, caregivers, and colleagues.
  • Motivate, inspire, and develop pharmacy support staff by assigning work that uses colleagues’ strengths and addresses development opportunities and knowledge gaps.
  • Identify business opportunities and solutions to drive growth and improve pharmacy performance.
  • Lead the team in implementing solutions and achieving specified goals.
  • Adapt plans to changes in a dynamic community healthcare setting.
  • Collaborate with others and seek ways to improve outcomes.
  • Align others around the pharmacy’s purpose and build support and commitment.
  • Foster a team culture characterized by care, energy, enthusiasm, and pride.
  • Apply acquired knowledge to drive healthy outcomes and differentiate CVS from competitors.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources to support colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility
  • Eligibility for a CVS Health bonus, commission, or short-term incentive program
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