Phamacy Manager

SpartanNash•Elkhart, IN

6d•Onsite

About The Position

The Pharmacy Manager is responsible for the management and operation of a store-level pharmacy, including prescriptions, inventory control, customer service, regulatory compliance, company policies, and pharmacy staff. The role oversees prescription processing, pharmacy records, security measures, immunizations and other clinical programs, and responses to third-party pharmacy audits. The manager is accountable for meeting or exceeding established pharmacy operating metrics, including profits, sales, payroll, and prescription counts. The role provides leadership to pharmacy associates, supports a positive and customer-focused store culture, and manages staffing, training, performance, career development, department goals, and the budget as required. The Pharmacy Manager maintains knowledge of legal requirements, industry trends, and pharmacy best practices, and recommends improvements to programs and processes. Additional responsibilities may be assigned as needed. The position is based at 3900 East Bristol Street, Elkhart, Indiana. The work environment is a retail store with varied temperatures and possible exposure to outdoor weather conditions. Travel requirements vary by assignment.

Requirements

Bachelor's degree in Pharmacy or a related field.
Two years of experience as a pharmacist.
Pharmacy license in good standing in the state of operation.
Strong knowledge of HIPAA Privacy and Security Rules and pharmacy laws, rules, and guidelines.
Excellent written and verbal communication skills.
Strong management, organization, attention-to-detail, and problem-solving skills.
Ability to lead a team and work effectively with associates at all levels.
Successfully complete required continuing education hours and maintain a pharmacy license in good standing.
Working knowledge of perpetual inventory procedures and management.
Proficiency in Microsoft Word and Excel.
Ability to meet physical demands that may include frequently lifting or moving up to 30 pounds, occasionally lifting or moving up to 50 pounds, and standing and walking for extended periods; frequent bending, stooping, twisting, and turning may also be required.

Nice To Haves

Doctorate degree in Pharmacy.
Immunization Certification.
Bilingual skills, helpful depending on the demographic region.

Responsibilities

Manage store-level pharmacy operations, including prescriptions, inventory control, and customer service.
Maintain compliance with applicable federal and state regulations and company policies.
Process or oversee new and refill prescription requests and fill them efficiently, accurately, professionally, and courteously.
Maintain pharmacy records, including customer profiles, insurance forms, pharmacy record and POS systems, inventories, and controlled-substance records and registries.
Manage, maintain, and implement pharmacy programs, including security measures, immunizations, and other clinical programs; provide clinical care services as assigned.
Prepare responses to third-party pharmacy audits as needed.
Meet or exceed company pharmacy operation metrics, including gross and net profits, budgeted sales and payroll, and prescription counts.
Lead pharmacy associates and promote a positive, high-performing, customer-focused store culture; implement company service programs and model high service standards.
Manage department staffing, training, performance management, associate career development, department goals, and the department budget as required.
Maintain current knowledge of legal regulations, industry trends, and pharmacy best practices; recommend improvements to programs and processes and support legal compliance.
Complete required continuing education and maintain a pharmacy license in good standing.
Perform additional responsibilities as assigned.