Phamacy Manager

SpartanNash • Elkhart, IN

5d • Onsite

About The Position

The Pharmacy Manager is responsible for the management and operation of the pharmacy department at the store level. This includes prescriptions, inventory control, customer service, compliance with regulatory requirements and company policies, and management of pharmacy staff. The role may also provide clinical care services as assigned and may include additional responsibilities as needed.

The manager oversees pharmacy operations and programs, maintains required pharmacy records, responds to third-party audits, and works to meet or exceed company pharmacy-operation metrics. The role also leads pharmacy associates, manages staffing and development, implements company service programs, and monitors department goals and budget. The position is based at 3900 East Bristol Street, Elkhart, Indiana 46514, in a typical retail store environment with varied temperatures and exposure to outside weather conditions. Travel requirements vary by assignment.

Requirements

• Bachelor's degree in Pharmacy or a related field required.
• Two years of experience as a pharmacist.
• Pharmacy license in good standing in the state of operation required.
• Strong knowledge of HIPAA Privacy and Security Rules, pharmacy laws, rules, and guidelines.
• Excellent written and verbal communication skills.
• Strong management, organization, attention to detail, and problem-solving skills.
• Ability to lead a team and work well with associates at all levels.
• Working knowledge of perpetual inventory procedures and management.
• Proficiency in Word and Excel.
• Must complete required continuing education hours and maintain a pharmacy license in good standing.

Nice To Haves

• Doctorate degree in Pharmacy preferred.
• Immunization certification preferred.
• Bilingual skills helpful based on the demographic region.

Responsibilities

• Manage pharmacy operations at the store level, including prescriptions, inventory control, and customer service.
• Maintain compliance with applicable federal and state regulatory guidelines and company policies.
• Process or oversee new and refill prescription requests from customers and clinics, and fill prescriptions efficiently, accurately, professionally, and courteously.
• Maintain pharmacy records, including customer profiles, insurance forms, pharmacy record and point-of-sale systems, inventories, control records, and registries for items such as poisons, narcotics, and controlled substances.
• Manage, maintain, and implement pharmacy programs, including security measures, immunizations, and other clinical programs.
• Provide clinical care services when assigned.
• Prepare responses to third-party pharmacy audits as needed.
• Meet or exceed established pharmacy-operation metrics, including gross and net profits, budgeted sales and payroll, and prescription counts.
• Provide leadership to pharmacy associates and develop a positive, high-performing, customer-focused store culture.
• Implement company service programs and model high standards of service to support positive customer satisfaction.
• Manage the department, including staffing, training, performance management, and associate career development.
• Develop and monitor department goals and budget.
• Maintain current knowledge of legal regulations, industry trends, and pharmacy best practices; recommend improvements to programs and processes and support legal compliance.
• Complete required continuing education and maintain a pharmacy license in good standing.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager