Pharmacy Manager - Field Operations

Option Care Health•Peachtree Corners, GA

About The Position

The Pharmacy Manager is a licensed pharmacist responsible for safe and appropriate pharmacy services consistent with Option Care Health policies, regulatory requirements, and pharmacy practice standards. The role provides clinical and quality oversight, including compliance with sterile compounding and cleanroom standards. The manager serves as pharmacist-in-charge (PIC), establishes appropriate coverage and delegation when absent, and serves as or formally designates qualified personnel responsible for sterile compounding and cleanroom activities. The Pharmacy Manager coordinates patient services with nursing, delivery, and reimbursement teams; oversees pharmacy operations, staffing, purchasing, inventory, equipment, and the security of drugs and medical supplies; and supports the Director in achieving operational and financial goals. The position leads the pharmacy quality-management and patient-safety program, develops staff, and coordinates pharmacy on-call responsibilities. The role requires an active pharmacist license in the state(s) of practice and may require additional out-of-state licensure for non-resident PIC responsibilities. The position is with Option Care Health, the largest independent home and alternate site infusion services provider in the United States, with more than 8,000 team members and operations in all 50 states. The company describes its culture as inclusive, respectful, engaging, and rewarding.

Requirements

Graduate of an accredited school of pharmacy.
Active pharmacist license in the state(s) of practice.
Meet and maintain all State Board of Pharmacy requirements to serve as PIC in the state of practice.
Willing and able to obtain and maintain additional out-of-state licensure as required to support non-resident PIC responsibilities.
Meet one of the following experience qualifications: three years as a pharmacist in a sterile compounding infusion pharmacy setting; completion of an ASHP-accredited Infusion Pharmacy Residency Program; or two years of pharmacist experience with review and approval by the Vice President of Pharmacy and Senior Vice President of Operations.
Two years of leadership experience, including direct people leadership or formally assigned responsibility for directing work, developing team members, managing performance or accountability, coordinating staffing or workflow, and supporting quality outcomes. One year may qualify with the specified executive review and approval.
Internal candidates may qualify based on documented experience at Option Care Health, subject to review and approval by the Vice President of Pharmacy and Senior Vice President of Operations.
Access to reliable transportation.
If using a personal vehicle for work, a valid driver’s license and proof of insurance are required.
Experience identifying operational challenges and recommending solutions.
Experience providing customer service to internal and external customers, meeting service-quality standards, and evaluating customer satisfaction.
Basic proficiency in Microsoft Word, Excel, PowerPoint, and Teams.
Willingness to travel up to 5% for business, both in-state and out-of-state.

Nice To Haves

Board certification in Compounded Sterile Preparations, Nutrition Support Pharmacy, Pharmacotherapy, or another clinical pharmacy practice area.
At least five years of experience compounding sterile products and managing complex infusion patients.

Responsibilities

Determine patient suitability for home or alternate-site care.
Supervise, monitor, and evaluate the quality, safety, and effectiveness of care provided by pharmacy staff.
Manage daily pharmacy operations and communications.
Use quality indicators, patient outcomes, medication events, complaints, audit findings, and other data to identify risk and drive improvement.
Monitor quality and patient-safety performance and ensure timely responses to adverse trends, audit or inspection findings, sterile compounding excursions, and other conditions affecting patient care.
Escalate significant issues and implement interim controls as needed to protect patients.
Ensure adherence to sterile compounding standards and verify the training, qualifications, and competency of team members performing sterile compounding activities.
Oversee cleanroom engineering controls and maintenance, including required tasks and documentation.
Serve as, or formally designate, qualified personnel responsible for sterile compounding and cleanroom activities, with documented designation and backup coverage.
Ensure oversight of engineering controls, environmental monitoring, cleaning and maintenance, certification, documentation, personnel practices, investigations, and corrective and preventive actions.
Lead the pharmacy quality-management and patient-safety program, including risk assessment, medication-event and near-miss reporting, complaint review, deviation investigation, root-cause analysis, corrective and preventive action, effectiveness monitoring, and communication of lessons learned.
Direct pharmacy department activities and schedule staff to meet patients’ pharmaceutical-care needs.
Oversee pharmacy workflow, product purchasing, inventory, and equipment management.
Assist the Director with preparing, obtaining approval for, and implementing departmental operating and expenditure budgets, and operate within approved guidelines.
Evaluate and oversee the purchase, management, and security of medications, pumps, and medical supplies in accordance with company policies and formulary guidelines.
Develop and mentor staff through onboarding, communication, training and development opportunities, and performance-management processes.
Coordinate and participate in pharmacy on-call responsibilities, ensuring reliable coverage and services when scheduled to be on call.
Establish and document leadership coverage when the Pharmacy Manager is absent or not physically present.
Designate qualified pharmacy leadership coverage and define decision authority, escalation expectations, and required communications during coverage periods.
Support sales professionals and the Director by explaining the scope of services available through Option Care Health.