Pharmacy Manager - Field Operations

Option Care Health•Peachtree Corners, GA

10d•$145,568 - $242,591

About The Position

The Pharmacy Manager is a licensed pharmacist responsible for ensuring safe and appropriate pharmacy services in accordance with Option Care Health policies, regulatory requirements, and pharmacy practice standards. The manager provides clinical and quality oversight, including compliance with sterile compounding and cleanroom standards; serves as the pharmacist-in-charge (PIC); establishes appropriate coverage and delegation when absent; and serves as, or formally designates, qualified personnel responsible for sterile compounding and cleanroom activities. The Pharmacy Manager coordinates patient services with nursing, delivery, and reimbursement teams; oversees the budgeting, purchasing, control, and security of drugs and medical supplies; and supports the Operations Director in meeting operational and financial goals. The role supervises pharmacy staff and directs daily pharmacy operations, quality management, patient safety, staffing, workflow, and on-call coverage. The position has supervisory responsibilities and may require up to 5% business travel, in-state or out-of-state.

Requirements

Graduate of an accredited school of pharmacy.
Hold an active pharmacist license in the state(s) of practice.
Meet and maintain all State Board of Pharmacy requirements to serve as PIC in the state of practice.
Be willing and able to obtain and maintain additional out-of-state licensure as required to support non-resident PIC responsibilities.
Meet one of the following experience qualifications: three years as a pharmacist in a sterile compounding infusion pharmacy setting; completion of an ASHP-accredited Infusion Pharmacy Residency Program; or two years of pharmacist experience with review and approval by the Vice President of Pharmacy and Senior Vice President of Operations.
Have two years of leadership experience, including direct people leadership or formally assigned responsibility for directing others’ work, developing team members, managing performance or accountability, coordinating staffing or workflow, and supporting quality outcomes. One year may qualify with review and approval by the Vice President of Pharmacy and Senior Vice President of Operations.
Internal candidates may qualify based on documented experience at Option Care Health, subject to review and approval by the Vice President of Pharmacy and Senior Vice President of Operations.
Have access to reliable transportation. If using a personal vehicle for work, have a valid driver’s license and proof of insurance.
Have experience identifying operational challenges and recommending solutions.
Have experience providing customer service to internal and external customers, meeting service quality standards, and evaluating customer satisfaction.
Have basic proficiency in Microsoft Word, Excel, PowerPoint, and Teams.
Be willing to travel up to 5% for business, both in-state and out-of-state.

Nice To Haves

Board certification in Compounded Sterile Preparations, Nutrition Support Pharmacy, Pharmacotherapy, or another clinical pharmacy practice area.
At least five years of experience compounding sterile products and managing complex infusion patients.

Responsibilities

Determine patient suitability for home or alternate-site care.
Supervise, monitor, and evaluate the quality, safety, and effectiveness of care provided by pharmacy staff.
Manage daily operations and communications, using quality indicators, patient outcomes, medication events, complaints, audit findings, and other data to identify risk and drive improvement.
Monitor quality and patient-safety performance; respond to adverse trends, audit or inspection findings, sterile compounding excursions, and other conditions that could affect patient care; escalate significant issues and implement interim controls as needed.
Ensure adherence to sterile compounding standards and verify that team members performing sterile compounding are trained, qualified, and competent; correct identified gaps before independent work continues, as applicable.
Oversee cleanroom engineering controls and maintenance, including required tasks and documentation; serve as, or formally designate, qualified personnel responsible for sterile compounding and cleanroom activities.
Ensure defined oversight of engineering controls, environmental monitoring, cleaning and maintenance, certification, documentation, personnel practices, investigations, and corrective and preventive actions; maintain written designation and backup coverage while retaining accountability for effective oversight.
Lead the pharmacy quality-management and patient-safety program, including proactive risk assessment, medication-event and near-miss reporting, complaint review, deviation investigation, root-cause analysis, corrective and preventive action, effectiveness monitoring, and communication of lessons learned.
Direct pharmacy department activities and schedule pharmacy staff to meet patients’ pharmaceutical-care needs.
Oversee pharmacy workflow, product purchasing, inventory, and equipment management.
Assist the Director in preparing, obtaining approval for, and implementing departmental operating and expenditure budgets, and operate within approved guidelines.
Evaluate and oversee the purchase, management, and security of medications, pumps, and medical supplies in accordance with company policies and formulary guidelines.
Develop and mentor staff through onboarding, open communication, training and development opportunities, and performance management processes.
Coordinate and participate in pharmacy on-call responsibilities; ensure reliable on-call coverage and provide pharmacy services when scheduled to be on call.
Establish and document leadership coverage when out of office or not physically present; designate qualified coverage, define decision authority and escalation expectations, and ensure required communication during the coverage period.
Support sales professionals and the Director by speaking knowledgeably about the scope of services available through Option Care Health.
Perform supervisory duties, including hiring, recommending or approving promotions and pay increases, scheduling, performance reviews, and discipline, as applicable.