Pharmacy Intern - Grad

CVS Health

2d•$23 - $28•Onsite

About The Position

CVS Health’s Graduate Pharmacy Intern role provides an opportunity to apply pharmacy-school learning in real-world practice and prepare for a Pharmacist role. Under the direction of a preceptor and District Leader, the intern completes a comprehensive training roadmap within 120 days of graduation to build knowledge of store, district, and regional operations. Training and hands-on work cover patient safety and error prevention, quality assurance and drug utilization review, and professional standards such as corresponding responsibility and red-flag detection. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while providing caring patient service. The role involves following standard operating procedures and pharmacy workflow, communicating effectively, and contributing to a safe, inclusive team culture. With increasing tenure and readiness, the intern takes on greater accountability for pharmacy management, oversight, and operations. The position also requires flexibility to work shifts at other stores in the market as business needs arise. Where permitted by law and supported by required training and certification, the intern may deliver additional patient health services, including immunizations, point-of-care testing, and offsite clinics. The position is part-time and eligible for benefits and programs subject to hours worked and eligibility.

Requirements

PharmD graduate of a U.S.-accredited program before beginning CVS Health’s Post-Graduate Training Program.
Ability to obtain required pharmacist licensure within the timeframe specified by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.
Ability to concentrate over time and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy to support patient safety.
Friendly, helpful customer-service approach; ability to notice and understand patient reactions and respond appropriately.
Verbal and written communication skills for interacting with patients and colleagues, including active listening.
Mathematical reasoning to calculate quantities such as tablets, days’ supply, and bottles needed to fill prescriptions.
Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
Ability to remain upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; adjust machines precisely; stoop and bend; and perform close-visual-acuity tasks.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
Ability to communicate detailed or important spoken instructions accurately and receive detailed information orally.

Nice To Haves

At least 1 year of related work experience in a pharmacy, retail, medical, or customer-service setting.
Ability and willingness to become immunization certified once state regulations are met.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Outlook, Excel, Word, PowerPoint, and related Microsoft Suite applications.

Responsibilities

Follow company standard operating procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
Offer counseling, answer medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Develop clinical and technical knowledge, contribute to a high-performing team, embrace a growth mindset, and seek and respond to feedback.
Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market to work shifts as needed.
Comply with federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health services, such as immunizations, point-of-care testing, and offsite clinics, where lawful and supported by required training and certification.
Where permissible, complete licensure and training for Technician Immunizer status; educate patients about vaccines and obtain informed consent; monitor and respond to adverse reactions and report events; and review, collect, track, and document patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform duties requiring sustained attention, task switching, prescription-information and label-accuracy checks, customer service, communication, mathematical reasoning, and problem resolution.
Perform the physical activities described for the position, including standing or remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work.
Perform additional tasks as directed by a Supervisor or Manager.