Pharmacy Intern Grad - $100k Sign-On Bonus

Walgreens•Fort Wayne, IN

About The Position

Provides pharmacy consulting services to customers regarding medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are compounded, dispensed, reviewed, and verified in accordance with regulatory requirements and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with financial performance, inventory management, and customer experience. The role serves customers and patients, counsels them on medications and related health questions, performs pharmacist tasks, and helps ensure pharmacy operations comply with regulations and company standards. It also supports pharmacy staff through hiring, training, coaching, and development, maintains professional knowledge and skills, and communicates relevant health and wellness information to pharmacy staff. The position requires willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited institution before the start date, pharmacist licensure in the applicable district states within 90 days of hire, and immunizer certification or willingness to become an immunizer within 90 days of hire.

Requirements

Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

Greet customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
Build relationships with valuable customers by anticipating needs and proactively offering services.
Promote healthcare services, including patient consultation, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to a medical provider when appropriate.
Perform pharmacist tasks including compounding, drug therapy reviews, verification, medication management, and dispensing prescribed medications as workload requires.
Ensure pharmacy operations comply with applicable regulations, company policies, and standards.
Assist the Pharmacy Manager in establishing efficient workflow procedures, assigning roles, coordinating activities, and soliciting employee suggestions.
Handle pharmacy opening, closing, and shift-change duties.
Apply Good Faith Dispensing policy requirements and applicable state and federal controlled-substance laws when filling prescriptions.
Maintain knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET, and propose enhancements that support productivity.
Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits to address issues and prevent payment rejections.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
Assist the Pharmacy Manager with analysis of pharmacy financial, customer-service, asset-protection, and inventory-management performance data; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
Build relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution for Well Experience locations.
In virtual environments, conduct virtual product reviews according to company procedures and guidelines.
Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
Promote teamwork, communicate expectations, recognize progress, and foster a shared vision among team members.
Maintain pharmacy and healthcare knowledge by reading relevant journals, company publications, and communications, and pursue practices that enhance performance.
Obtain required certifications, continuing education credits, and company training.
Pursue professional development by monitoring performance, soliciting feedback, and using the Pharmacy Manager and Store Manager as mentors and coaches.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.