Pharmacy Intern Grad - $100k Sign-On Bonus

Walgreens•Goshen, IN

About The Position

Provides pharmacy consulting services to customers on medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures the proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory guidelines and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role serves customers and patients, answers medication-related questions, performs pharmacist tasks, and supports pharmacy operations, including compliance, insurance claims, pharmacy systems, inventory, and community outreach. It also assists with staff hiring, training, coaching, and development, and maintains pharmacy and healthcare knowledge through continuing education and professional development. The successful candidate must be willing to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date, obtain pharmacist licensure in the states within the district within 90 days of hire per district guidelines, and be a certified immunizer or become one within 90 days of hire. The role remains open until filled.

Requirements

Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
Certified immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

Greet customers and patients, offer assistance, resolve issues, and provide a positive customer experience.
Build relationships with valuable customers by anticipating needs and proactively offering pharmacy and healthcare services.
Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers as needed.
Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and dispensing prescriptions when workload requires.
Ensure the pharmacy operates in accordance with regulations, company policies, and standards.
Assist the Pharmacy Manager in establishing efficient pharmacy workflows, assigning roles, coordinating activities, and soliciting employee suggestions.
Perform pharmacy opening and closing duties and shift changes.
Apply the Good Faith Dispensing policy and comply with state and federal controlled-substance laws when filling prescriptions.
Maintain knowledge of pharmacy technology, including Intercom Plus, registers, automation, and StoreNET, and propose or implement system enhancements to promote productivity.
Process insurance claims accurately, resolve customer issues and payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
Provide retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
Assist the Pharmacy Manager with analyzing pharmacy financial, customer-service, and asset-protection and inventory-management performance data; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
Develop relationships with the local medical community and participate in community outreach to promote pharmacy services and growth.
Partner with Central Pharmacy Operations on customer registration and third-party reviews, and help resolve customer issues at Well Experience locations.
In virtual environments, conduct virtual product reviews according to company procedures and guidelines.
Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
Maintain current pharmacy and healthcare knowledge and skills, pursue relevant best practices, and obtain required certifications, education credits, and training.
Pursue professional development by monitoring performance, seeking constructive feedback, and using the Pharmacy Manager and Store Manager as mentors and coaches.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.