About The Position

Provides pharmacy consulting services to customers regarding effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory guidelines and company policies and procedures. Supports efficient pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role serves customers and patients, provides medication counseling, performs pharmacist tasks, and supports pharmacy operations, insurance processing, community outreach, and pharmacy systems. It also assists with staff hiring, training, coaching, and development, while maintaining current pharmacy and healthcare knowledge and completing required certifications and training. The position requires willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited institution before the start date, pharmacist licensure in the states within the district within 90 days of hire per district guidelines, and immunizer certification or willingness to become an immunizer within 90 days of hire.

Requirements

  • Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
  • Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
  • Certified Immunizer or willing to become an immunizer within 90 days of hire.

Responsibilities

  • Greet customers and patients, offer assistance, resolve issues, and model customer-service best practices.
  • Develop relationships with valuable customers and proactively offer pharmacy and healthcare services.
  • Counsel patients about medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to a medical provider when appropriate.
  • Perform pharmacist tasks including compounding, drug therapy reviews, verification, medication management, and accurate dispensing when required by workload.
  • Ensure pharmacy operations comply with regulations, company policies, and standards.
  • Assist the Pharmacy Manager in establishing efficient workflows, assigning roles, coordinating activities, and soliciting employee suggestions.
  • Handle pharmacy opening, closing, and shift-change duties.
  • Apply the Good Faith Dispensing policy and applicable state and federal controlled-substance laws when filling prescriptions.
  • Maintain knowledge of pharmacy information systems and propose or implement system enhancements to improve productivity.
  • Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
  • Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
  • Provide retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
  • Assist the Pharmacy Manager with performance analysis, financial results, customer service, asset protection, and inventory management; review KPIs with pharmacy and store leadership.
  • Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and business growth.
  • Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution for Well Experience locations.
  • Conduct virtual product reviews in virtual environments according to company procedures and guidelines.
  • Assist the Pharmacy Manager with staff hiring and training; coach team members, provide constructive feedback, monitor customer service, and support employee development.
  • Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision.
  • Maintain pharmacy and healthcare knowledge through reading and awareness of developments and best practices in retail and management.
  • Complete required certifications, education credits, and company training.
  • Seek professional development by monitoring performance, requesting feedback, and using pharmacy and store managers as mentors and coaches.
  • Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

Ph.D. or professional degree

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