Pharmacy Intern Grad - Sign-On Bonus Available
About The Position
Provides pharmacy consulting services to customers regarding effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures the proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory guidelines, company policies, and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role serves customers and patients, addresses medication and healthcare questions, and provides counseling and clinical, retail, and wellness services. It supports pharmacy operations, regulatory compliance, insurance processing, inventory and performance review, community relationships, staff training and development, and communication of company health and wellness information. The position requires obtaining a PharmD before the start date, pharmacist licensure within 90 days of hire under applicable district guidelines, and immunizer certification or completion within 90 days of hire.
Requirements
- Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in states within the district within 90 days of hire, per district guidelines.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Engage customers and patients, offer assistance, resolve customer issues, and model customer-service best practices.
- Build relationships with customers and promote healthcare services, including patient consultation, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
- Counsel patients about medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when needed.
- Perform pharmacist tasks such as compounding, drug therapy reviews, verification, medication management, and dispensing prescribed medications as workload requires.
- Ensure pharmacy operations comply with regulations, company policies, and standards; assist the Pharmacy Manager with efficient workflow procedures, role assignments, and coordination.
- Open and close the pharmacy and perform shift-change duties.
- Apply the Good Faith Dispensing policy and comply with state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET; propose and implement system enhancements.
- Process insurance claims accurately, resolve customer issues and payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Provide retail, clinical, and wellness services, including immunizations, flu shots, and diabetes awareness.
- Assist the Pharmacy Manager in analyzing financial and customer-service performance, protecting pharmacy assets, and managing inventory; review KPIs with pharmacy and store leadership.
- Build relationships with local healthcare providers and participate in community outreach to promote the pharmacy and support growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; in virtual environments, conduct virtual product reviews under company procedures.
- Assist the Pharmacy Manager with hiring and training staff; coach employees, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain pharmacy and healthcare knowledge through professional reading and company communications; pursue relevant best practices.
- Complete required certifications, education credits, and company training.
- Monitor personal performance, seek constructive feedback, and pursue professional development with the Pharmacy Manager and Store Manager as mentors.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Ph.D. or professional degree
