About The Position

Provides pharmacy consulting services to customers regarding effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures the proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory guidelines and company policies and procedures. Supports efficient pharmacy workflow and assists the Pharmacy Manager with optimizing pharmacy financials, inventory management, and customer experience. The role includes engaging with and counseling customers and patients, resolving service issues, supporting medication management and other clinical services, and maintaining pharmacy operations in accordance with regulations and company standards. The Pharmacy Intern Grad also supports staff training and development, community outreach, pharmacy technology, insurance claim processing, and communication of company health and wellness strategies. The position requires willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the start date, pharmacist licensure in the relevant states within 90 days of hire per district guidelines, and immunizer certification or willingness to become an immunizer within 90 days of hire.

Requirements

  • Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the start date in the position.
  • Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
  • Certified Immunizer or willing to become an immunizer within 90 days of hire.

Responsibilities

  • Greet customers and patients, offer assistance, resolve issues, and provide a positive customer experience.
  • Model customer-service best practices and develop relationships with valuable customers by anticipating their needs and offering services.
  • Promote healthcare services, including patient consultation, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
  • Counsel patients on medication use, side effects, interactions, contraindications, privacy, generic and lower-cost options, and over-the-counter products; refer patients to medical providers when needed.
  • Perform pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
  • Review, interpret, and accurately dispense prescribed medications as required by workload.
  • Ensure pharmacy operations comply with regulations, company policies, and standards.
  • Assist the Pharmacy Manager in establishing efficient workflow procedures, assigning roles, coordinating activities, and soliciting employee suggestions.
  • Open and close the pharmacy and perform shift-change duties.
  • Apply Good Faith Dispensing policy requirements alongside state and federal controlled substance laws when filling prescriptions.
  • Maintain knowledge of pharmacy information systems and provide support to customers and staff; propose and implement system enhancements to improve productivity.
  • Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
  • Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
  • Perform retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
  • Assist the Pharmacy Manager with reviewing performance data, pharmacy financials, customer service, asset protection, and inventory management; review KPIs with pharmacy and store leadership.
  • Build relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
  • Partner with Central Pharmacy Operations on customer registration, third-party reviews, and resolution of customer issues at Well Experience locations.
  • In virtual environments, conduct virtual product reviews according to company procedures and guidelines.
  • Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
  • Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
  • Maintain current pharmacy and healthcare knowledge, pursue relevant best practices, and complete required certifications, education credits, and training.
  • Seek professional development by monitoring performance, requesting constructive feedback, and using the Pharmacy Manager and Store Manager as mentors and coaches.
  • Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.

Benefits

  • A $100,000 sign-on bonus is stated in the job title.
  • Benefits information is available at jobs.walgreens.com/benefits; specific benefits are not listed in the posting.
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