Pharmacy Intake Coordinator

BrightSpring Health Services • Irving, TX

9d

About The Position

The Pharmacy Intake Coordinator is primarily responsible for timely clearance of new referrals for Amerita, a specialty infusion company providing complex pharmaceutical products and clinical services to patients outside of the hospital. The coordinator handles infusion therapy referrals and makes sure required intake information, insurance verification, and authorizations are complete before passing a referral to a pharmacist. The role also communicates referral status across departments and explains coverage and payment responsibilities to patients and families.

The schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m.

Requirements

• High school diploma, GED, or equivalent required.
• At least two years of experience collecting referral information in the healthcare market.
• Experience working with all payer types, including Medicare, Medicaid, and commercial insurance companies.
• Knowledge of insurance verification and pre-certification procedures.
• Understanding of the scope of services Amerita can provide.
• Strong verbal and written communication skills.

Nice To Haves

• Associate’s degree or some college preferred.

Responsibilities

• Take infusion therapy referrals from referral sources.
• Ensure intake forms are complete, clear, and within Amerita’s scope of service.
• Obtain authorizations and re-authorizations as required by payers.
• Enter patient demographic, insurance, and authorization information into the computer system.
• Communicate with other departments regarding referral status.
• Notify patients and families regarding coverage and payment responsibilities.
• Understand which insurance companies have active contracts with Amerita.
• Ensure insurance verification is completed and authorization is in place before giving the referral to a pharmacist.
• Maintain confidentiality of patient and proprietary information.

Benefits

• Medical, dental, and vision insurance
• Health Savings and Flexible Spending Accounts, including up to $5,000 for childcare
• Tuition discounts and reimbursement
• 401(k)
• Company-paid time off
• Shift differential
• DailyPay
• Pet insurance
• Employee wellness and discount programs

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED