Pharmacy Intake Coordinator

Amerita•Irving, TX

About The Position

The Intake Coordinator has primary responsibility for the timely clearance of new referrals at Amerita, a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. The role takes infusion therapy referrals from referral sources, confirms that intake forms are complete and within Amerita’s scope of service, and helps ensure required insurance verification and authorizations are in place before referrals are sent to a pharmacist. The position is scheduled Monday through Friday, 9:00 a.m. to 5:30 p.m.

Requirements

  • High school diploma/GED or equivalent required.
  • Minimum of two years of experience collecting referral information in the healthcare market.
  • Experience working with all payer types, including Medicare, Medicaid, and commercial insurance companies.
  • Knowledge of insurance verification and pre-certification procedures.
  • Understanding of the scope of services Amerita can provide.
  • Strong verbal and written communication skills.

Nice To Haves

  • Associate’s degree or some college.

Responsibilities

  • Take infusion therapy referrals from referral sources.
  • Ensure intake forms are complete, clear, and within Amerita’s scope of service.
  • Obtain authorizations and re-authorizations as required by payers.
  • Enter patient demographic, insurance, and authorization information into the computer system.
  • Communicate with other departments regarding referral status.
  • Notify patients and families about coverage and payment responsibilities.
  • Understand which insurance companies have active contracts with Amerita.
  • Ensure insurance verification is complete and authorization is in place before giving referrals to a pharmacist.
  • Maintain confidentiality of patient and proprietary information.

Benefits

  • Medical, dental, and vision insurance
  • Health Savings and Flexible Spending Accounts, including up to $5,000 for childcare
  • Tuition discounts and reimbursement
  • 401(k)
  • Company-paid time off
  • Shift differential
  • DailyPay
  • Pet insurance
  • Employee wellness and discount programs
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