Pharmacy Graduate Intern (Non-US Education)
About The Position
Engages in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. Provides pharmacy consulting services to customers about effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures the proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory guidelines, company policies, and procedures. Supports efficient pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role also supports customer service, pharmacy operations, team performance, professional development, and communication of corporate health and wellness information. It includes counseling patients, dispensing and reviewing medications, supporting insurance claims and provider communications, providing preventive healthcare services, assisting with pharmacy staff development, and maintaining current pharmacy knowledge and required certifications.
Requirements
- Bachelor's degree in Pharmacy from an accredited university outside the United States.
- Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
- Intern permit or certificate issued by the respective Board of Pharmacy, if required; the posting notes that applicants in states that do not require one should answer yes.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 45 days of completing intern hours.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions to support a positive customer experience.
- Model customer service best practices and build relationships with valuable customers by anticipating needs and proactively offering pharmacy and healthcare services.
- Participate in community events and outreach activities as requested, promoting pharmacy services and growth opportunities.
- Under direct supervision of a licensed pharmacist, counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers as needed.
- Perform pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
- Review, interpret, and dispense prescribed medications when required by workload.
- Support regulatory and company policy compliance, efficient pharmacy workflow, pharmacy opening and closing, and shift-change duties.
- Apply the Good Faith Dispensing policy alongside state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy information technology, including Intercom Plus, registers, automation, and StoreNET; support users and propose system enhancements.
- Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits to resolve issues and prevent rejections.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Provide retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the Pharmacy Manager with analyzing performance data, pharmacy financials, customer service, asset protection, and inventory management; review KPIs with pharmacy and store leadership.
- Develop and maintain relationships with local healthcare providers and participate in community outreach.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; in virtual environments, conduct product reviews according to company procedures and guidelines.
- Assist the Pharmacy Manager with hiring and training staff, coaching employees, providing constructive feedback, monitoring customer service, and supporting employee development.
- Promote teamwork, establish expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain pharmacy and healthcare knowledge by reading relevant journals and company communications and pursuing practices that enhance performance.
- Obtain required certifications, education credits, and company training.
- Monitor personal performance, seek constructive feedback, and use the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
