Pharmacy Graduate Intern (Non-US Education)

Walgreens•Florissant, MO

25d

About The Position

The Pharmacy Graduate Intern engages in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. The role provides pharmacy consulting services to customers about medication use, drug interactions, and preventive healthcare services such as immunizations. It is responsible for proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory guidelines and company policies and procedures. The intern supports efficient pharmacy workflows and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The position serves customers and patients, answers medication questions, supports medication management and healthcare services, and helps ensure prescriptions are processed accurately and in compliance with regulations. It also assists with pharmacy operations, staff training and development, performance monitoring, community outreach, and ongoing professional development. In virtual environments, the role may conduct virtual product reviews according to company procedures.

Requirements

Bachelor's degree in Pharmacy from an accredited university outside the United States.
Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
Intern permit or certificate issued by the respective Board of Pharmacy, if required.
Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 45 days of completing intern hours.
Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

Engage customers and patients, offer assistance, resolve issues, and provide a positive customer experience.
Build relationships with valuable customers by anticipating needs and proactively offering services.
Support healthcare services such as patient consultations, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
Participate in community events and outreach activities as requested, promoting pharmacy services and growth opportunities.
Under licensed pharmacist supervision, counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers as needed.
Perform pharmacist tasks including compounding, drug therapy reviews, verification, medication management, and dispensing prescribed medications as workload requires.
Ensure pharmacy operations comply with regulations, company policies, and standards.
Assist the Pharmacy Manager in establishing efficient pharmacy procedures, assigning roles, coordinating activities, and soliciting employee suggestions.
Perform pharmacy opening, closing, and shift-change duties.
Apply the Good Faith Dispensing policy and applicable state and federal controlled-substance laws when filling prescriptions.
Maintain knowledge of pharmacy information technology, including Intercom Plus, registers, automation, and StoreNET; propose and implement system enhancements to promote productivity.
Process insurance claims accurately, resolve customer issues, prevent payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies, suggest alternatives, and answer provider questions.
Assist the Pharmacy Manager in analyzing pharmacy financial, customer-service, asset-protection, and inventory-management performance data; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
Develop and maintain relationships with local healthcare providers, including physicians and nurses.
Partner with Central Pharmacy Operations on customer registration, third-party reviews, and issue resolution for Well Experience locations.
In virtual environments, conduct virtual product reviews following company procedures and guidelines.
Assist the Pharmacy Manager with staff hiring and training; coach team members, provide constructive feedback, monitor customer service, and support employee development.
Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
Maintain pharmacy and healthcare knowledge through relevant publications and communications, pursue retail and management best practices, and complete required certifications, education credits, and training.
Pursue professional development by monitoring performance, seeking constructive feedback, and using the Pharmacy Manager and Store Manager as mentors and coaches.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.