Pharmacy Graduate Intern (Non-US Education)
About The Position
Engages in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. Provides pharmacy consulting services to customers about effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory guidelines and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role supports customer service, pharmacy operations, team performance, training and professional development, and communication of corporate health and wellness information. Responsibilities include counseling patients under pharmacist supervision, performing pharmacy tasks, supporting accurate prescription and insurance processing, providing preventive healthcare services, and helping maintain regulatory compliance and efficient pharmacy operations.
Requirements
- Bachelor's degree in Pharmacy from an accredited university outside the United States.
- Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
- Intern permit or certificate issued by the respective Board of Pharmacy, if required. The posting notes that applicants in states that do not require an intern permit or certificate should respond “yes.”
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 45 days of completing intern hours.
- Certified Immunizer, or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet and assist customers and patients, resolve issues, and provide a positive customer experience.
- Model customer-service best practices and build relationships with valuable customers by anticipating needs and offering pharmacy and healthcare services.
- Participate in community events and outreach activities as requested, and promote pharmacy services and growth opportunities.
- Under the direct supervision of a licensed pharmacist, counsel patients about medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when needed.
- Perform pharmacy tasks including compounding, drug therapy reviews, verification, medication management, and dispensing prescribed medications when workload necessitates.
- Help ensure pharmacy operations comply with regulations, company policies, and standards; assist the Pharmacy Manager with procedures and efficient workflow, including opening, closing, and shift-change duties.
- Apply Good Faith Dispensing policy elements and comply with state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET; support users and propose productivity enhancements.
- Process insurance claims accurately, follow up with insurance companies and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Provide retail, clinical, and wellness services such as immunizations, flu shots, and diabetes awareness.
- Assist the Pharmacy Manager with analysis of pharmacy financial and customer-service performance, asset protection, and inventory management; review KPIs with pharmacy leadership.
- Develop relationships with local healthcare providers and participate in community outreach.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and issue resolution; conduct virtual product reviews where applicable according to company procedures and guidelines.
- Assist the Pharmacy Manager with hiring and training staff; coach team members, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, establish expectations, monitor and recognize progress, and foster a shared vision among team members.
- Maintain current pharmacy and healthcare knowledge, complete required certifications, education credits, and company training, and seek professional development and feedback.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
