Pharmacy Graduate Intern (Non-US Education)
About The Position
Engages in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. Provides pharmacy consulting services to customers regarding effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory guidelines and company policies and procedures. Supports efficient pharmacy workflow and assists the Pharmacy Manager in optimizing pharmacy financials, inventory management, and customer experience. The role includes customer service and counseling, pharmacy operations, prescription processing, clinical and wellness services, support for staff development, ongoing professional training, and communication of corporate health and wellness information. The intern works with customers, patients, pharmacy staff, medical providers, and community partners to support safe medication use and pharmacy services.
Requirements
- Bachelor's degree in Pharmacy from an accredited university outside the United States.
- Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
- Intern permit or certificate issued by the respective Board of Pharmacy, if required.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 45 days of completing intern hours.
- Experience performing prescription dispensing activities that demonstrates a strong working knowledge of applicable state and federal controlled-substance laws.
- Certified Immunizer, or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve issues, and answer questions to provide a positive customer experience.
- Model customer-service best practices, build relationships with valuable customers, anticipate their needs, and promote pharmacy healthcare services.
- Participate in community events and outreach activities as requested.
- Under direct pharmacist supervision, counsel patients about medication use, side effects, interactions, contraindications, privacy, generic and lower-cost options, and over-the-counter products; refer patients to medical providers when appropriate.
- Perform pharmacy tasks including compounding, drug therapy reviews, verification, medication management, and dispensing prescriptions when required by workload.
- Help ensure pharmacy operations comply with regulations, company policies, and standards; assist the Pharmacy Manager with workflow procedures, role assignments, and shift duties, including opening and closing the pharmacy.
- Apply the Good Faith Dispensing policy and applicable state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology and systems, support customers and staff in using them, and propose or implement system enhancements to improve productivity.
- Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits to resolve issues and prevent payment rejections.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Provide retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the Pharmacy Manager with performance data, pharmacy financials, customer service, asset protection, inventory management, and review of key performance indicators.
- Maintain relationships with local medical professionals and participate in outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration and third-party reviews, resolve customer issues, and conduct virtual product reviews according to company procedures when applicable.
- Assist the Pharmacy Manager with hiring and training staff; coach team members, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork by setting expectations, monitoring and recognizing progress, and fostering a shared vision.
- Maintain pharmacy and healthcare knowledge through journals, company publications, communications, and awareness of retail and management developments.
- Complete required certifications, education credits, and company training; pursue professional development and seek constructive feedback and mentorship.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
