Pharmacy Graduate Intern (Non-US Education)

Walgreens•Carrollton, TX

13d

About The Position

Engages in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. Provides pharmacy consulting services to customers on effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory guidelines and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role serves customers and patients, provides medication counseling, performs pharmacist tasks, and supports pharmacy operations under licensed pharmacist supervision. It also helps maintain regulatory compliance, process insurance claims, coordinate with healthcare providers, deliver clinical and wellness services, and support community outreach. The intern assists with staff hiring, training, coaching, and development, and maintains pharmacy knowledge and required certifications. The role communicates relevant corporate health and wellness information to pharmacy staff. Walgreens Boots Alliance describes itself as a global retail pharmacy and healthcare company with a presence in more than 25 countries, more than 450,000 employees, and more than 21,000 stores. The role’s salary is described as an hourly amount within a range that depends on factors including geography, skills, education, and experience; the actual salary range is not provided in the supplied description. The role remains open until filled.

Requirements

Bachelor's degree in Pharmacy from an accredited university outside the United States.
Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
Intern permit or certificate issued by the respective Board of Pharmacy, if required; the posting states that applicants in states that do not require one should answer yes to this condition.
Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 45 days of completing intern hours.
Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

Greet customers and patients, offer assistance, resolve issues, and provide a positive customer experience.
Model customer service best practices and build relationships with valuable customers by anticipating needs and proactively offering services.
Promote healthcare services, including patient consultation, medication management, drug therapy reviews, immunizations, flu shots, diabetes awareness, and other preventive care.
Participate in community events and outreach activities as requested, promoting pharmacy services and growth opportunities.
Under direct supervision of a licensed pharmacist, counsel patients on medication use, side effects, interactions, contraindications, privacy, generic and lower-cost medications, and over-the-counter products; refer patients to medical providers as needed.
Perform pharmacist tasks including compounding, drug therapy reviews, verification, medication management, and dispensing prescribed medications as workload requires.
Help ensure pharmacy operations comply with regulations, company policies, and standards.
Assist the Pharmacy Manager in developing efficient pharmacy workflows, assigning roles, coordinating activities, and soliciting employee suggestions.
Perform pharmacy opening, closing, and shift-change duties.
Apply the Good Faith Dispensing policy and comply with state and federal controlled substance laws when filling prescriptions.
Maintain knowledge of pharmacy information technology, including Intercom Plus, registers, automation, and StoreNET; support users and propose system enhancements to improve productivity.
Process insurance claims accurately, resolve customer issues, prevent payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
Assist the Pharmacy Manager with analysis of pharmacy financial and customer-service performance, asset protection, and inventory management; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
Develop and maintain relationships with local physicians, nurses, and other healthcare providers.
Partner with Central Pharmacy Operations on customer registration, third-party reviews, and resolution of customer issues for Well Experience locations.
In virtual environments, conduct virtual product reviews according to company procedures and guidelines, using technician-submitted photographs during the F4 process.
Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
Maintain pharmacy and healthcare knowledge and skills through professional reading and company communications; pursue relevant best practices.
Obtain required certifications, education credits, and company training; seek professional development and constructive feedback.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.