Pharmacy Graduate Intern (Non-US Education)
About The Position
Engages in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. Provides pharmacy consulting services to customers regarding effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures the proper compounding, dispensing, review, and verification of prescribed medications within regulatory guidelines and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role supports customer service, pharmacy operations, team performance, continued learning, and communication. Duties include counseling patients under pharmacist supervision, performing pharmacist tasks, reviewing and dispensing prescriptions when needed, supporting compliance and workflow, processing insurance claims, coordinating with medical providers, providing immunizations and other preventive services, contributing to community outreach, and assisting with staff training and development.
Requirements
- Bachelor's degree in Pharmacy from an accredited university outside the United States.
- Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
- Intern permit or certificate issued by the respective Board of Pharmacy, if required.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 45 days of completing intern hours.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Engage customers and patients, offer assistance, resolve issues, and provide a positive customer experience.
- Model customer service practices and build relationships with customers by anticipating needs and promoting healthcare services.
- Participate in community events and outreach activities as requested.
- Under direct supervision of a licensed pharmacist, counsel patients about medication use, side effects, interactions, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers as needed.
- Perform pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management.
- Review, interpret, and accurately dispense prescribed medications when workload requires.
- Help ensure pharmacy operations comply with regulations, company policies, and standards; assist in establishing efficient workflow procedures and perform opening, closing, and shift-change duties.
- Apply Good Faith Dispensing policy elements and comply with state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET; support users and propose system enhancements.
- Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Provide immunizations, flu shots, diabetes awareness, and other retail, clinical, and wellness services.
- Assist the Pharmacy Manager with analyzing performance data, pharmacy financials, customer service, asset protection, inventory management, and KPI reviews.
- Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration and third-party reviews and help resolve customer issues; conduct virtual product reviews according to company procedures in virtual environments.
- Assist the Pharmacy Manager with hiring and training staff; coach employees, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, set expectations, recognize progress, and foster a shared vision among team members.
- Maintain pharmacy and healthcare knowledge through journals, company publications, communications, and ongoing learning; pursue relevant best practices.
- Obtain required certifications, education credits, and company training.
- Monitor personal performance, seek constructive feedback, and use the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
