Pharmacy Graduate Intern (Non-US Education)

Walgreens•Rosedale, MD

8d•$34 - $45

About The Position

Engages in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. Provides pharmacy consulting services to customers about effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory guidelines and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The intern serves customers and patients, provides medication counseling under pharmacist supervision, performs pharmacist tasks when required, and supports pharmacy operations, compliance, claims processing, provider communications, and preventive healthcare services. The role also supports staff development, community relationships, pharmacy performance, ongoing professional development, and communication of corporate health and wellness information to pharmacy staff.

Requirements

Bachelor's degree in Pharmacy from an accredited university outside the United States.
Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
Intern permit or certificate issued by the respective Board of Pharmacy, if required.
Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 45 days of completing intern hours.
Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

Greet customers and patients, offer assistance, resolve issues, and answer questions to support a positive customer experience.
Model customer-service best practices and develop relationships with valuable customers by anticipating their needs and offering pharmacy and healthcare services.
Participate in community events as requested by store or pharmacy leadership.
Under direct supervision of a licensed pharmacist, counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when needed.
Perform pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
Review, interpret, and accurately dispense prescribed medications when necessitated by workload.
Help ensure pharmacy operations comply with regulations, company policies, and standards; support procedures and efficient workflow, including role assignments and shift duties.
Ensure Good Faith Dispensing policy elements are used with applicable state and federal controlled substance laws when filling prescriptions.
Maintain knowledge of pharmacy technology and systems, support customers and pharmacy staff, and propose or implement system enhancements.
Process insurance claims accurately, follow up with insurance companies and medical providers, and participate in third-party audits.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
Perform retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
Assist the Pharmacy Manager in reviewing performance data, pharmacy financials, customer service, asset protection, and inventory management; review KPIs with pharmacy and store leadership.
Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; conduct virtual product reviews in virtual environments according to company procedures.
Assist the Pharmacy Manager with hiring and training staff; coach employees, provide constructive feedback, monitor customer service, and support employee development.
Promote teamwork and motivate team members by setting expectations, monitoring and recognizing progress, and fostering a shared vision.
Maintain pharmacy and healthcare knowledge, complete required certifications, education credits, and training, and seek professional development and feedback.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.