Pharmacy Graduate Intern (Non-US Education)

Walgreens•Tucson, AZ

19d

About The Position

Engages in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. Provides pharmacy consulting services to customers on medication use and interactions, and offers preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulatory guidelines and company policies and procedures. Supports pharmacy workflow and helps the Pharmacy Manager optimize financial performance, inventory management, and customer experience. The role includes customer service and consultation, medication dispensing and management, pharmacy operations, insurance claim processing, and coordination with medical providers and the local healthcare community. The intern also supports staff training and development, pharmacy performance reviews, community outreach, and ongoing professional development. The position operates under pharmacist supervision and requires progress toward pharmacist licensure in the relevant state or states.

Requirements

Bachelor’s degree in Pharmacy from an accredited university outside the United States.
Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
Intern permit or certificate issued by the respective Board of Pharmacy, if required.
Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 45 days of completing intern hours.
Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

Engage customers and patients, provide assistance, resolve issues, and model customer-service best practices.
Build relationships with valuable customers and anticipate their needs by offering pharmacy and healthcare services.
Promote patient consultation, medication management, drug therapy reviews, immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
Participate in community events and outreach activities as requested, promoting pharmacy services and growth.
Under a licensed pharmacist’s direct supervision, counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when needed.
Perform pharmacy tasks including compounding, drug therapy reviews, verification, and medication management; review, interpret, and dispense prescriptions when workload requires.
Help ensure the pharmacy operates in accordance with regulations, company policies, and standards.
Assist the Pharmacy Manager with efficient workflow procedures, role assignments, coordination of activities, and collection of employee suggestions.
Perform pharmacy opening, closing, and shift-change duties.
Apply Good Faith Dispensing policy elements and comply with state and federal controlled-substance laws when filling prescriptions.
Maintain knowledge of pharmacy technology, including Intercom Plus, registers, automation, and StoreNET; support users and propose system enhancements to improve productivity.
Process insurance claims accurately, follow up with insurers and medical providers, participate in third-party audits, and help resolve payment rejections and customer issues.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternative medications and answer provider questions.
Assist the Pharmacy Manager with analysis of pharmacy financial, customer-service, and asset-protection and inventory-management data; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
Develop and maintain relationships with local physicians, nurses, and other healthcare providers.
Partner with Central Pharmacy Operations on customer registration and third-party reviews and help resolve customer issues at Well Experience locations.
In virtual environments, conduct virtual product reviews according to company procedures and guidelines.
Assist the Pharmacy Manager with staff hiring and training; coach staff, provide constructive feedback, monitor customer service, and foster employee development.
Promote teamwork, communicate expectations, recognize progress, and motivate team members.
Maintain pharmacy and healthcare knowledge through professional reading and company communications; complete required certifications, education credits, and training.
Seek professional development by monitoring performance, requesting constructive feedback, and using the Pharmacy Manager and Store Manager as mentors and coaches.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.