Pharmacy Graduate Intern (Non-US Education)
About The Position
Engages in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. Provides pharmacy consulting services to customers on the effective use of medications, drug interactions, and preventive healthcare services such as immunizations. Ensures the proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory guidelines, company policies, and procedures. Supports pharmacy workflow and assists the pharmacy manager with pharmacy financials, inventory management, and customer experience. The role also supports customer service, pharmacy operations, people and performance management, training and personal development, and communication of corporate health and wellness information to pharmacy staff. It includes patient counseling, medication management, prescription processing, immunizations and other wellness services, support for pharmacy systems and insurance claims, collaboration with medical providers and the local healthcare community, and assisting with staff training and development.
Requirements
- Bachelor's degree in Pharmacy from an accredited university outside the United States.
- Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
- Intern permit or certificate issued by the respective Board of Pharmacy, if required.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 45 days of completing intern hours.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve issues, and answer questions to promote a positive customer experience.
- Model and share customer-service best practices with team members.
- Build relationships with valuable customers by anticipating needs and offering pharmacy and healthcare services.
- Participate in community events and outreach activities as requested.
- Under direct pharmacist supervision, counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products, and refer patients to medical providers when needed.
- Perform pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
- Review, interpret, and accurately dispense prescribed medications when workload necessitates.
- Help ensure pharmacy operations comply with regulations, company policies, and standards; assist with procedures, workflow coordination, opening and closing, and shift changes.
- Apply Good Faith Dispensing policy requirements alongside state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET; support users and propose productivity enhancements.
- Process insurance claims accurately, resolve customer issues and payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies, suggest alternatives, and answer questions.
- Perform immunizations, flu shots, diabetes awareness, and other retail, clinical, and preventive healthcare services.
- Assist the pharmacy manager with performance analysis, pharmacy financials, asset protection, inventory management, and KPI reviews.
- Build relationships with physicians, nurses, and other local healthcare providers and participate in outreach to promote pharmacy services.
- Partner with Central Pharmacy Operations on customer registration and third-party reviews, help resolve customer issues, and conduct virtual product reviews according to company procedures when applicable.
- Assist the Pharmacy Manager with hiring and training; coach staff, provide constructive feedback, monitor customer service, and foster employee development.
- Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision.
- Maintain pharmacy and healthcare knowledge through journals, company communications, and other learning; pursue relevant best practices.
- Obtain required certifications, education credits, and company training.
- Monitor personal performance, seek constructive feedback, and use pharmacy and store managers as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
