Pharmacy Graduate Intern (Non-US Education)

Walgreens • Rosedale, NY

7d

About The Position

The Pharmacy Graduate Intern engages in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. The role provides pharmacy consulting services to customers, including guidance on medication use and interactions and preventive healthcare services such as immunizations. It is responsible for compounding, dispensing, reviewing, and verifying prescribed medications in accordance with regulations and company policies, while supporting pharmacy workflow, financial performance, inventory management, and customer experience.

The intern helps deliver customer service, supports pharmacy operations, performs pharmacist tasks under supervision, assists with insurance and prescription issues, and participates in clinical, wellness, and community activities. The role also supports staff training and development, maintains pharmacy and healthcare knowledge, pursues required certifications and education, and communicates relevant health and wellness information to pharmacy staff.

Requirements

• Bachelor's degree in Pharmacy from an accredited university outside the United States.
• Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
• Intern permit or certificate issued by the respective Board of Pharmacy, if required.
• Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 45 days of completing intern hours.
• Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

• Engage customers and patients, offer assistance, resolve issues, and answer questions to promote a positive customer experience.
• Model customer-service best practices and build relationships with valuable customers by anticipating needs and proactively offering services.
• Support healthcare services, including patient consultation, medication management, drug therapy reviews, immunizations, flu shots, diabetes awareness, and other preventive care.
• Participate in community events and outreach activities to promote pharmacy services and growth.
• Under direct supervision of a licensed pharmacist, counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
• Perform pharmacist tasks including compounding, drug therapy reviews, verification, and medication management; review, interpret, and accurately dispense prescriptions when needed.
• Help ensure pharmacy operations comply with regulations, company policies, standards, and controlled-substance laws, including Good Faith Dispensing requirements.
• Assist the Pharmacy Manager in establishing efficient workflows, assigning roles, coordinating activities, and soliciting employee suggestions.
• Perform pharmacy opening, closing, and shift-change duties.
• Maintain knowledge of pharmacy technology, including Intercom Plus, registers, automation, and StoreNET; support users and propose system enhancements.
• Accurately process insurance claims, resolve payment rejections, follow up with insurance companies and medical providers, and participate in third-party audits.
• Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
• Support pharmacy performance analysis, asset protection, and inventory management; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
• Maintain relationships with local physicians, nurses, and other healthcare providers.
• Partner with Central Pharmacy Operations on customer registration, third-party reviews, and resolving customer issues.
• In virtual environments, conduct virtual product reviews according to company procedures and guidelines.
• Assist the Pharmacy Manager with staff hiring and training; coach team members, provide constructive feedback, monitor customer service, and support employee development.
• Promote teamwork, establish expectations, recognize progress, and foster a shared vision among team members.
• Maintain current pharmacy and healthcare knowledge by reading relevant journals, company publications, and communications; pursue practices that enhance performance.
• Obtain required certifications, education credits, and company training; seek professional development and feedback.
• Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level