Pharmacy District Leader - Atlanta, GA

CVS Health•Isle of Hope, GA

4d•$155,000 - $240,000

About The Position

The District Leader, Rx provides clinical and business oversight for approximately 20 retail pharmacies and an average team headcount of 200 reports. The role is ultimately responsible for patient safety and business success across the market and leads Pharmacy Managers in delivering excellent care, strengthening patient connections, growing the business, and adapting to changes in the healthcare environment. As a licensed Pharmacist, the District Leader applies pharmacy workflow and clinical-program expertise to improve performance, expand clinical services, and ensure compliance with legal and regulatory requirements. The role also models CVS Health’s Heart At Work behaviors for retail pharmacists and technicians. The District Leader develops pharmacist and hourly-colleague talent pipelines, succession plans, and staffing strategies; communicates market priorities; coaches Pharmacy Managers; and oversees training, performance, and colleague development. The role develops and executes business plans, reviews performance data, manages financial and operational measures, addresses market issues, champions customer service, and ensures pharmacies are prepared for inventories and audits. It also provides market input on acquisition and real estate strategies and supports portfolio growth through acquisitions, file buys, new stores, and remodels. This is a full-time, benefit-eligible position. The stated base salary range is $155,000 to $240,000. The position may also be eligible for a CVS Health bonus, commission, or short-term incentive program and includes an award target in the company’s equity award program. The application window is anticipated to close on 12/31/2026.

Requirements

Bachelor’s degree required; required education is a Bachelor of Science degree in Pharmacy or a Doctorate of Pharmacy.
Active Pharmacist license required for all states in the District.
Internal candidates must be accepted into the EL program.
At least 5 years as a practicing Pharmacist, ideally in a retail setting.
At least 3 years of experience leading others.
Demonstrated ability to set and meet performance goals.
Strong interpersonal skills and demonstrated success collaborating to achieve shared goals.
Strong time-management skills and experience managing multiple deliverables with staggered deadlines.
Strong personal integrity and judgment, including experience managing highly sensitive or highly visible business matters.
Strong communication skills in formal and informal writing and speech.
Demonstrated growth mindset and willingness to learn and accept feedback.
Proficiency in Microsoft Teams, Word, Excel, PowerPoint, and Outlook.

Nice To Haves

PharmD preferred.
Internal candidates preferably have completed the EL program curriculum through the EL Summit.
At least 3 years of experience as a multi-unit manager.
At least 1 year of experience in a CVS Retail store or field role.
8–10 years of work experience.

Responsibilities

Cultivate and oversee the market’s Pharmacist talent pipeline, including interns, Float Pharmacists, Staff Pharmacists, and Pharmacy Managers.
Set the District talent agenda for hourly colleagues, including staffing pipelines and succession planning for key roles, and partner with front-store field leadership on cross-training and total-store staffing where appropriate.
Set and communicate District priorities based on Corporate and Regional direction, explaining initiatives and helping Pharmacy Managers engage their teams in change.
Conduct regular formal and informal check-ins with Pharmacy Managers to track business and development goals.
Improve District pharmacy performance measures, including workflow, service, inventory management, and patient care, by coaching Pharmacy Managers to identify and address root causes.
Oversee patient safety and regulatory compliance, including integrity in reporting and investigating patient-safety and drug-loss incidents.
Pursue and support acquisitions, file buys, new stores, and remodels to grow the business.
Manage District succession plans and promote District-level staffing of pharmacies.
Oversee completion of colleague training programs, appropriate staffing and scheduling, and timely and correct payment of market Pharmacists.
Build a culture of recognition, empowerment, development, and inclusion that attracts and retains pharmacy talent.
Identify, mentor, and develop future District Leadership talent.
Deliver timely performance reviews and targeted coaching and counseling for Pharmacy Managers as needed.
Develop and execute business plans and strategies covering performance measures such as P&L, scripts-to-budget, inventory management, payroll management, and asset protection.
Review business reports and metrics to diagnose root causes and develop action plans for District pharmacy performance.
Assess the competitive landscape and business trends to plan for risks and capitalize on opportunities.
Set, communicate, and execute market goals; engage pharmacy teams in delivering programs and services.
Champion differentiated customer service and resolve escalated customer-service issues.
Triage and address emergent market issues, including theft, extreme weather, no-shows, and Board of Pharmacy visits.
Ensure pharmacies are prepared for inventories, internal and external audits, and other planned activities.
Ensure compliance with community responsibility activities, Company policies, and applicable federal, state, and local laws pertaining to pharmacy and pharmacy personnel.
Provide market-specific input to local acquisition and real estate strategy, implement local real estate strategy, and provide acquisition support.
Identify file-buy and acquisition leads, cultivate competitor relationships, and ensure retention of file-buy assets.