Pharmacy Delivery Driver

Hy-Vee•La Crosse, WI

About The Position

The Pharmacy Delivery Driver delivers customers’ prescriptions safely, promptly, and professionally to specified locations, representing Hy-Vee in customers’ homes and communities. The role emphasizes friendly customer service, dependability, discretion when handling private medical information, and compliance with company policies and applicable DOT standards. Training is provided, and the employee may assist in other store areas or take on special projects as assigned.

Requirements

Commitment to the Hy-Vee mission and willingness to promote company values.
Good verbal and written communication skills and ability to interact with customers in a friendly, professional manner.
Ability to identify problems and independently develop and execute solutions.
Ability to understand and follow verbal or demonstrated instructions and communicate supply needs orally or in writing.
Ability to maintain discretion when handling confidential patient information.
Valid driver’s license with no DOT restrictions.
Must be at least 18 years old to drive a company vehicle.
Ability to operate a delivery vehicle in accordance with applicable DOT standards.
Successful completion of a pre-employment drug screen is required.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Deliver pharmacy customers’ prescriptions to specified locations in a timely and professional manner.
Enter and exit the delivery vehicle repeatedly and navigate staircases and varying terrain to reach delivery destinations.
Maintain the cleanliness of the delivery vehicle inside and out.
Facilitate delivery vehicle maintenance and upkeep, and promptly report issues.
Protect the confidentiality of customers’ private medical information in accordance with HIPAA.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Assist in other areas of the store and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.